Commslayer ‑ Helpdesk & Chat

Swapped from Gorgias where we felt that we were overpaying for basic features. Happy with our decision. Karri is active and it's clear the aspirations for this are high through ongoing development and improvements, with feedback sought from users. Looking forward to the new features rolling out this year.

This product, this team - don't hesitate even for a second. The solution delivers as promised, actually it's better than advertised. This is the next coming of judge.me only in the CX space. Proceed without hesitation.

Such a great app for customer support. Super easy to integrate with our channels and very fast support.

Honestly is a gamechanger. At the FREE pricepoint you wont find anything better and it is far better than simply using G-Suite for CS. Has AI, auto hides bad comments, etc. Give it a try.

Plus, Karri is a legend

We had used Tawk for over a year, which was an okay system but had many issues that they would never fix.

As our business grew, we decided it was time to use a serious system, so we thought, of course, it had to be Gorgias because the cult following made it sound so amazing. Two weeks in, and we just couldn't stand it, especially for the price; it's totally not worth it.

We quickly started looking for an alternative and came across Commslayer. I really didn't think much at first, but wow! The system is fantastic and easy to install and use. The UX is out of this world. I was up and running in two days with almost everything set up. The app has heaps of features already, but they are all clear and easy to understand and set up.

Sure, the app is not perfect because it's clearly a new app, but if the team keeps going the way they are, the other apps need to really start worrying.

Not to mention, the support from Karri, the founder, is amazing. I'm really rooting for this team and excited to see their growth and updates.

Commslayer is a breath of fresh air!

The Commslayer team will make your life 10x easier, the integration is all done for you. The customer service is next level you wont experience this level of care from any other help desk app.

These guys started recently but they beat gorgias for a fraction of the price and they are constantly working on new features.

I am so lucky to have found this app.

These guys are way better than Gorgias, If your looking for a help desk app that actually cares about you or wanting to switch, don't waste anymore time looking just use Commslayer

Callum
usemanly.com

My experience with Commslayer has been incredible. I've been a long time Zendesk user for support on another store of mine, and recently opened a new brand. This was the perfect time for me to test something new. So I started with Commslayer.

My support team LOVES it and is asking me to migrate the other store to Commslayer as well (I will soon, I tell them!). It's faster, easier, and has the integrations we need directly with Shopify.

Not only do I highly recommend Commslayer, I'm baffled why it wouldn't be every owner's first pick.

Not sure how they keep it free.

But I believe it is a game changer.

I've used HelpScout for many years but their pricing was getting out of control. I did the comparison for Giorgias and Zendesk but they didn't seem impressive for what they were charging.

I was happy to see a native Shopify help desk app that is free and works perfectly! Looking forward to seeing this app grow.

Excellent support, really really impressed, would recommend to all