Reviews (193)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
March 30, 2026

We have just switched from Gorgias. Been watching the roadmap for over a year whilst trying to take the leap of faith to switch and when I saw the speed of development vs Gorgias it became a no brainer. The AI is light years ahead and the dev work going into this tool is so much faster. Price as well, not comparable. CS wins

Excited to see the future of the platform and to truly leverage AI to reduce stress on myself and the team. Enjoying the helpful support as well!

The Strap Tailor
United Kingdom
2 months using the app
April 30, 2026

Great Helpdesk app, that pushes AI features to the next level. MCP integration with Claude works great. Support and feature requests are taken into account quickly. Highly recommended!

AARNI
Finland
15 days using the app
April 23, 2026

Lenie was great, helped me find something in 10 seconds. Responded quickly and efficiently (commslayer customer support team)

Creno Paws
United States
About 1 month using the app
August 11, 2026

Would highly recommend ComSlayer. It is amazing, and the team is great.

Nakie
Australia
5 months using the app
July 31, 2026

great experience!

All Star Elite
United States
3 months using the app
July 28, 2026

great app and great support

Zahir
Netherlands
8 months using the app
July 26, 2026

Commslayer is here to dominate. Very easy to use, easy to navigate, perfect even for first time Shopify merchants!

Lumeia
Kuwait
12 days using the app
July 13, 2026

Very helpful with every question I've had

Filter Flair
United Kingdom
2 months using the app
March 15, 2026

We've tried several helpdesk tools for our Shopify store, but Commslayer has been the easiest to set up and use. The AI responses save our team a huge amount of time and the Shopify integration works perfectly. What really impressed us is how quickly the team ships new features and responds to feedback. Incredible value compared to other support platforms. Highly recommended.

Sole Design Studio
United States
Over 1 year using the app
June 22, 2026

Very easy to use and the support service is responsive!

Slimove
United States
10 months using the app