Commslayer ‑ Helpdesk & Chat

Name: Commslayer ‑ Helpdesk & Chat
Brand: Actuals Oy
Rating: 4.8 (74 reviews)

Preços: Plano gratuito disponível. Avaliação gratuita.
Classificação: 4,8 (74)
Desenvolvedor: Actuals Oy

Helpdesk & chat inbox by the ex-Lifetimely founders

Hey, Karri the founder here. I built this helpdesk because other support tools weren't improving much, but their prices kept climbing. It connects all your channels and live chat inbox into one single helpdesk. Comes with handy AI that hides spam comments, suggests replies, and helps manage tickets across email, socials, and your live chat widget. You can check orders, issue refunds, and cancel orders – all within this helpdesk. The best part? No limits on agents or tickets.

Real-time order, shipping, and purchase history inside your helpdesk inbox
Get AI-drafted replies for every email & live chat ticket in your inbox
Auto-hide spammy social-media ad comments with AI
All the core helpdesk features your team will love (macros, automations, views)
Role management, reporting and custom inbox views for support managers

Recomendado por lojas como a sua: Localização: Estados Unidos

Idiomas

inglês

Este app não está traduzido para português (Brasil)

Funciona com

Shopify Flow
Gmail
Facebook
Instagram
Office 365
Judge.me
TikTok

Categorias

Central de ajuda

Canais de vendas

Automação do fluxo de trabalho

Chat

Mensagens em tempo real

Respostas automatizadas

Personalização

Preços

Free helpdesk

Grátis

Email, chat, social media comments & DMs
Unlimited agents & messages for free
No branding or watermarks
Klaviyo integration
WhatsApp inbox

Basic

$39 /mês

500 AI agent messages & actions
500 AI drafts
Social media AI-moderation
Advanced automations
Teams
WhatsApp inbox

Avaliação gratuita de 7 dias

Plus

$99 /mês

3000 AI agent messages & actions
3000 AI drafts
Social media AI-moderation
Advanced automations
Teams
WhatsApp inbox
Shared Slack Connect channel

Avaliação gratuita de 7 dias

Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço

Avaliações (74)

Classificação geral

4,8

Número por nível de avaliação

96% das avaliações são de 5 estrelas
71
0% das avaliações são de 4 estrelas
3% das avaliações são de 3 estrelas
2
0% das avaliações são de 2 estrelas
1% das avaliações são de 1 estrelas
1

Todas as avaliações

21 de novembro de 2025

Compared to our old system (Zendesk), Commslayer is freaking amazing (and futuristic)! It's truly the best of the best for Shopify support. Will be recommending to everyone.
Try it and thank me later.

This review is NOT paid or in any way incentivized, its my own opinion.

AVABeauty.dk

Dinamarca

Aproximadamente 1 ano usando o app

5 de novembro de 2025

We tried a few different options and Commslayer was high bar above the rest. Product integrates well, surfaces all the info we need to act quickly and is easy to navigate. They are updating and making improvements on a regular basis too. Not only this, but their customer support team is second to none. Love the product and the team. Highly recommended.

Wild Animals

Países Baixos

11 meses usando o app

12 de dezembro de 2025

The app itself is full of festures and even with the recent price hike a maybe a good choice. However, if you want to integrate with microsoft 365, you have to switch of your spam protection, as a result I am getting tons of spam, approx. 9 out of 10 emails. I tried to reach the support but only got an useless AI feedback.

Schuhbidu24

Alemanha

2 meses usando o app

Actuals Oy deixou uma resposta 15 de dezembro de 2025

Apologies for our support dropping the ball on your ticket! To deal with spam with 365, just enable the auto-labels (settings -> labels) and the predefined spam label there :) It should take care all of it!