Commslayer ‑ Helpdesk & Chat

Name: Commslayer ‑ Helpdesk & Chat
Brand: Actuals Oy
Rating: 5.0 (60 reviews)

Preços: Plano gratuito disponível. Avaliação gratuita disponível.
Classificação: 5,0 (60)
Programador: Actuals Oy

Helpdesk & chat inbox by the ex-Lifetimely founders

Hey, Karri the founder here. I built this helpdesk because other support tools weren't improving much, but their prices kept climbing. It connects all your channels and live chat inbox into one single helpdesk. Comes with handy AI that hides spam comments, suggests replies, and helps manage tickets across email, socials, and your live chat widget. You can check orders, issue refunds, and cancel orders – all within this helpdesk. The best part? No limits on agents or tickets.

Real-time order, shipping, and purchase history inside your helpdesk inbox
Get AI-drafted replies for every email & live chat ticket in your inbox
Auto-hide spammy social-media ad comments with AI
All the core helpdesk features your team will love (macros, automations, views)
Role management, reporting and custom inbox views for support managers

Popular entre lojas como a sua: Sediado nos Estados Unidos da América

Destaques: Funciona com os mais recentes temas

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Shopify Flow
Gmail
Facebook
Instagram
Office 365
Judge.me
TikTok

Categorias

Conversa

Mensagens em tempo real

Respostas automatizadas

Personalização

Serviço de assistência

Canais

Automatização do fluxo de trabalho

Preços

Free helpdesk

Gratuito

Email, chat, social media comments & DMs
Unlimited agents & messages for free
No branding or watermarks
Klaviyo integration

Basic

$29 / mês

800 AI agent messages & actions
800 AI drafts
Social media AI-moderation
Advanced automations
Teams
Whatsapp inbox (coming soon)

Avaliação gratuita de 7 dia

Plus

$75 / mês

5000 AI agent messages & actions
5000 AI drafts
Social media AI-moderation
Advanced automations
Teams
Shared Slack Connect channel
Whatsapp inbox (coming soon)

Avaliação gratuita de 7 dia

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

Avaliações (60)

Avaliação geral

Pontuação por nível de classificação

100% das classificações são de 5 estrelas
60
0% das classificações são de 4 estrelas
0% das classificações são de 3 estrelas
0% das classificações são de 2 estrelas
0% das classificações são de 1 estrelas

Todas as avaliações

5 de novembro de 2025

We tried a few different options and Commslayer was high bar above the rest. Product integrates well, surfaces all the info we need to act quickly and is easy to navigate. They are updating and making improvements on a regular basis too. Not only this, but their customer support team is second to none. Love the product and the team. Highly recommended.

Wild Animals

Países Baixos

11 meses usando a aplicação

29 de outubro de 2025

Switching to Commslayer has been a total game changer for our customer support team. The AI works well, easy to set up with intuitive guidance, and the platform is incredibly easy to use. Their team is responsive, supportive, and genuinely cares about our success. Our human agents have been so grateful for our switch from Gorgias to Commslayer because we are a more efficient team. The value is unbeatable, and the list of positives just keeps going!

MìLà

Estados Unidos

5 meses usando a aplicação

12 de setembro de 2025

We switched from another support app and are now saving a lot of money. Commslayer offers tons of features, the AI is great, and new functions are constantly being added. The support team is outstanding and very responsive. Highly recommended!

Wasserfilteroase

Alemanha

4 meses usando a aplicação