
Commslayer ‑ Helpdesk & Chat
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Helpdesk & chat-inkorg av grundarna av ex-Lifetimely
Hej, Karri grundaren här. Jag byggde denna helpdesk eftersom andra supportverktyg inte förbättrades mycket, men deras priser fortsatte att stiga. Den kopplar alla dina kanaler och livechatt-inkorg till en enda helpdesk. Kommer med praktisk AI som döljer skräppostkommentarer, föreslår svar och hjälper till att hantera ärenden via e-post, sociala medier och din livechatt-widget. Du kan kontrollera beställningar, utfärda återbetalningar och avbryta beställningar – allt inom denna helpdesk. Det bästa? Inga begränsningar på agenter eller ärenden.
- Realtidsbeställningar, frakt och köphistorik i din helpdesk-inkorg
- Få AI-utkastade svar för varje e-post- och livechatt-ärende i din inkorg
- Automatisk dölja skräppostkommentarer på sociala medier med AI
- Alla kärnfunktioner i helpdesk som ditt team kommer att älska (makron, automationer, vyer)
- Rollhantering, rapportering och anpassade inkorgsvyer för supportchefer
Innehåller automatöversatt text
- Höjdpunkter
- Populär bland företag i USA
- Fungerar med de senaste temana
Språk
engelska
Denna app finns inte översatt till svenska
Fungerar med
- Shopify Flow
- Gmail
- Aircall
- Office 365
Kategorier
Meddelanden i realtid
Automatiserade svar
Kanaler
Automatisering av arbetsflödet
Recensioner (41)
- 100 % av omdömena har 5 stjärnor
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0 % av omdömena har 4 stjärnor
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0 % av omdömena har 3 stjärnor
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0 % av omdömena har 2 stjärnor
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0 % av omdömena har 1 stjärnor
I want to pay for this! Can't belive this is free rigth now.
Our team setup Commsayer to move from using an email inbox to a help-desk ticket system. Commslayer does that plus integrates social, shopify chat AND has AI reposnder. Plus you can enable a info/faq style section on your site.
These are big store features accessible to anybody now. The pricing cannot be beat.
Note, we've also had a support request that was fairly open ended. Then founder got on a call and walked us through our issue (user error). Every time I've purvhased an app and the support had been like this, that is a good sign.
Ummmmm how is this free??? I was skeptical at first, but WoW! Currently it just works, and that is beautiful. No frills. Everything you need in one place, help center, and now more AI features for self service. A-mazing!! If your on the fence from switching from a 'big player' just do it. We used Commslayer to get us through airing on Shark Tank and it works better than Intercom (for what we need) at literally no cost.
I migrated from Intercom after extensively analyzing all available options. Every support software out there keeps inflating their monthly pricing, making it nearly impossible to justify the cost. I’ve always been on the lookout for a tool as complete as this one—of course, it’s still missing a few features compared to the industry giants, but updates keep rolling in, and it’s getting better fast.
So far, I haven’t encountered a single bug, and the support team has been incredibly responsive. I genuinely think they’re on track to dethrone the big dogs who have dominated this space for years while continuously raising prices unfairly.
At first, I was skeptical—I couldn’t understand how they could offer this for free. It’s the complete opposite of what’s standard in the industry. But after testing, I can confidently say: fully approved.
Huge thanks to Karri and his team for making everything so accessible and for the amazing work put into this!
Great app and great support! I had a few questions during setup, and the support team responded instantly - fast, professional, and very friendly.
The app works great, and now my communication with customers has become even more efficient. I recommend it!
It's great! Karri and the team are always improving things too and are highly open to feedback. I've been very impressed after switching from Delightchat.
Support
Support på appen tillhandahålls av Commslayer, Inc..
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Utvecklare
Lansering
1 januari 2024
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