Commslayer: AI Helpdesk & Chat
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (170)
- Developer
- Actuals Oy
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AI-powered helpdesk & chat by the ex-Lifetimely founders
Hey, Karri the founder here. I built this helpdesk because other support tools weren't improving much, but their prices kept climbing. It connects all your channels and live chat inbox into one single helpdesk. Comes with handy AI that hides spam comments, suggests replies, and helps manage tickets across email, socials, and your live chat widget. You can check orders, issue refunds, and cancel orders – all within this helpdesk. The best part? No limits on agents or tickets.
- Real-time order, shipping, and purchase history inside your helpdesk inbox
- Get AI-drafted replies for every email & live chat ticket in your inbox
- Auto-hide spammy social-media ad comments with AI
- All the core helpdesk features your team will love (macros, automations, views)
- Role management, reporting and custom inbox views for support managers
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Judge.me
- Loop Subscription
- Recharge
- TikTok
Categories
Real-time messaging
Automated responses
Channels
Pricing
100% FREE HELPDESK
Free
Features
- [COMPARE OUR FREE PLAN TO OTHERS]
- Email, chat, social media comments & DMs
- Unlimited agents & messages for free
- No branding or watermarks
- WhatsApp inbox
- Loop subscriptions integration
Basic
$39 / month
Features
- 500 AI agent messages & actions
- 500 AI drafts
- Social media AI-moderation
- Advanced automations
- Teams
- WhatsApp inbox
- Loop subscriptions integration
7-day free trial
Plus
$99 / month
Features
- 3000 AI agent messages & actions
- 3000 AI drafts
- Social media AI-moderation
- Advanced automations
- Teams
- WhatsApp inbox
- Shared Slack Connect channel
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (170)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants recommend this app for its affordability and comprehensive features, offering a cost-effective alternative to pricier solutions like Gorgias and Zendesk. It integrates seamlessly with Shopify, consolidating emails, chats, and social media with AI-driven automation. Many appreciate its ease of use, reliability, and rapid feature development. The support team is described as responsive and proactive, with regular updates enhancing user satisfaction.
As our business has grown, it's become almost impossible to manage reviews, Facebook comments, Facebook messages, support emails, etc. Commslayer has been a game changer to simplify and manage those channels in one place, one login. We're using the free help desk right now but are setting everything up to turn on AI to automate a lot of the things that we're doing manually today. Plus, this system will allow us to plug in part-time support agents to help out during peak seasons. This is a great product. The team is great. They're super helpful and responsive and I have no doubt that this will be the Judgeme of support products for Shopify moving forward.
Kari and his team have built a wonderful app, new features all the time and amazing support! Much cheaper than Gorgias too.
I was on Gorgias before... solid tool but the pricing gets ridiculous once you add addons such as AI. Commslayer is a fraction of the cost and honestly does more than enough for my usage.
I run my brand solo. Once I set up the guidance rules and knowledge base, my AI agent handles 90% of tickets on its own.
Only the real edge cases land on my plate. For a one-person operation, that's everything.
What I love most is Karri's team shipping new features at an insane pace. Every time that update popup appears I'm genuinely smiling. You can feel the product getting better week by week.
If you're a solo founder drowning in support tickets ---> just switch. It's a no-brainer.
Support
App support provided by Actuals Oy.
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