Commslayer ‑ Helpdesk & Chat
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Highlights
- Works with the latest themes
- Rating
- 5.0 (45)
- Developer
- Actuals Oy
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Helpdesk & chat inbox by the ex-Lifetimely founders
Hey, Karri the founder here. I built this helpdesk because other support tools weren't improving much, but their prices kept climbing. It connects all your channels and live chat inbox into one single helpdesk. Comes with handy AI that hides spam comments, suggests replies, and helps manage tickets across email, socials, and your live chat widget. You can check orders, issue refunds, and cancel orders – all within this helpdesk. The best part? No limits on agents or tickets.
- Real-time order, shipping, and purchase history inside your helpdesk inbox
- Get AI-drafted replies for every email & live chat ticket in your inbox
- Auto-hide spammy social-media ad comments with AI
- All the core helpdesk features your team will love (macros, automations, views)
- Role management, reporting and custom inbox views for support managers
- Popular with stores like yours
- Based in United States
- Highlights
- Works with the latest themes
Languages
English
Works with
- Shopify Flow
- Gmail
- Aircall
- Office 365
Categories
Real-time messaging
Automated responses
Pricing
Free helpdesk
Free
- Email, chat, social media comments & DMs
- Unlimited agents & messages for free
- No branding or watermarks
- Klaviyo integration
Basic
$29 / month
- 800 AI agent messages & actions
- 800 AI drafts
- Social media AI-moderation
- Advanced automations
- Teams
- Whatsapp inbox (coming soon)
- Spam & marketing filters (coming soon)
- Auto-translate messages (coming soon)
7-day free trial
Plus
$75 / month
- 5000 AI agent messages & actions
- 5000 AI drafts
- Social media AI-moderation
- Advanced automations
- Teams
- Shared Slack Connect channel
- Whatsapp inbox (coming soon)
- Auto-translate messages (coming soon)
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (45)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
I want to pay for this! Can't belive this is free rigth now.
Our team setup Commsayer to move from using an email inbox to a help-desk ticket system. Commslayer does that plus integrates social, shopify chat AND has AI reposnder. Plus you can enable a info/faq style section on your site.
These are big store features accessible to anybody now. The pricing cannot be beat.
Note, we've also had a support request that was fairly open ended. Then founder got on a call and walked us through our issue (user error). Every time I've purvhased an app and the support had been like this, that is a good sign.
THE. BEST. VALUE. HELPDESK. We've used most of the bigger CS platforms out there, from Zendesk to Gorgias, and while Commslayer may not have all of the features and integrations, the delta is INSANE.
Karri is constantly rolling out new features and changes. Just like how we like to invest in high-delta people, we couldn't be happier with such a crazy high-delta helpdesk. If you're dropping a couple hundred $'s a month on your CS platform and looking for an alternative, you can probably get min 90% of what you're getting with Commslayer. For free. So it's almost infinite value?
Our rep at Social Snowball recommended you guys to us instead of Gorgias, and we are honestly shocked at how amazing your software is — especially at this price point. Thank you for building such an incredible, affordable product. We’re really excited to keep working with Commslayer!
Ummmmm how is this free??? I was skeptical at first, but WoW! Currently it just works, and that is beautiful. No frills. Everything you need in one place, help center, and now more AI features for self service. A-mazing!! If your on the fence from switching from a 'big player' just do it. We used Commslayer to get us through airing on Shark Tank and it works better than Intercom (for what we need) at literally no cost.
Excellent product. Karri is incredible responsive to feature requests and the dev team seems committed to making this an excellent app. Very pleased to be migrating from Gorgias.
Support
App support provided by Actuals Oy.
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