Compare apps

Reviews

4.6

105 reviews

4.7

294 reviews

Pricing

  • Free
  • Free to install
  • $10/month
  • Free
  • $155/month
  • $340/month

Often installed by

  • Businesses based in United States
  • Businesses based in United States

Highlights

  • Works with the latest themes
  • Use directly in Shopify admin
  • Works with the latest themes

Channels

  • Email
  • Live chat
  • Chatbot
  • Social media
  • Self-service

Workflow automation

  • Auto-reply
  • Response templates
  • AI responses
  • AI summaries
  • Ticketing
  • Unified inbox
  • Auto-assign
  • Rule-based triggers
  • Tagging
  • Spam detection
  • Order tracking
  • Customer notifications
  • Feedback surveys
  • Reports

Return options

  • Automated refunds
  • Manual refunds
  • Exchanges
  • Replacements
  • In-store returns
  • QR codes
  • Gift cards
  • Store credit
  • Gift returns
  • Discount codes
  • Automated refunds
  • Manual refunds
  • Exchanges
  • Replacements
  • In-store returns
  • QR codes
  • Gift cards
  • Store credit
  • Gift returns

Return management

  • Automated approvals
  • Return portal
  • Custom policies
  • Non-returnable items
  • Return windows
  • Return reasons
  • Shipping labels
  • Return tracking
  • Email notifications
  • Custom branding
  • Refund management
  • Customer blocklists
  • Analytics
  • Automated approvals
  • Return portal
  • Custom policies
  • Non-returnable items
  • Return windows
  • Return reasons
  • Multi-language
  • Shipping labels
  • Return tracking
  • SMS notifications
  • Email notifications
  • Custom branding
  • Refund management
  • Stock updates
  • Customer blocklists
  • Analytics

Tracking

  • Branded tracking page
  • Order lookup page
  • Real-time tracking
  • Custom tracking link
  • Translation
  • Estimated delivery date
  • Global tracking
  • Order export
  • Multi-carrier
  • API
  • Analytics

Notifications

  • Email
  • Real-time notifications
  • SMS
  • Translation
  • Custom notifications
  • Automations