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Edytowano 20 sierpień 2020

App did not sync inventory consistently, or maybe not at all. I contacted support but no response...

INEX Gear
Stany Zjednoczone
17 dni korzystania z aplikacji
Not A Side Project odpowiedział(a) 21 sierpień 2020

Hello,

Thanks for your message. Our support team strive to respond within 24 hours.

Looking at our ticket history we responded 14 hours following your message.

Please check your mailbox and possibly your spam box.

If you need an assistance, don't hesitate to reach out to us again. Happy to assist.

Thanks.

29 grudzień 2020

This did not work on the inventory I added the bundles and followed the steps for the connection with the inventory, but It never recorded the bundle purchases in to the products inventory, I deleted the plugin.

bloomcolombia
Kolumbia
15 dni korzystania z aplikacji
Not A Side Project odpowiedział(a) 29 grudzień 2020

Thank you for your review. I'm sorry to hear about your experience. The problem you're experiencing can be solved by following the steps in the Bundle Setup document:

https://www.notion.so/inscoder/Create-an-Inventory-Group-911436ad5b4c4defb3873b7bc5badffb

Edytowano 18 kwiecień 2019

Billy was great and helped me recode my site to adjust it to specific settings I wanted. Amazing service!

MAI MIA
Stany Zjednoczone
Około 16 godzin korzystania z aplikacji
25 czerwiec 2018

This app is definitely a step in the right direction for a bundle capability that seems to be currently missing in Shopify. We may continue to use with smaller inventory items for now but f it proves to be more work than benefit, we will remove it again and resort to manual inventory syncing until Shopify has a better solution in place. An example of a scenario where Connected Inventory did NOT work for us is below. In those examples, each of the cases in the group were also reduced by 1 each time a purchase was made even if the case selected was a different color. Connected Inventory simply reduces items within the group by 1 with each purchase, regardless of which combination.

****

Each case gets a belt automtically. It's just up to the customer to select which belt size they want. We do not limit the belts to specific cases. I actually have as many as 10 different style cases that all can use the the same belt size. I do need all cases tied to the same belt size because once there is a small number of belts left, each case becomes limited by the number of cases. If I get more technical - It's almost like the belts are the parent and the cases are children. The children control their own inventory until they are limited by parent number.

Let me try several different scenarios
Inventory
15 Small Belts
1 Gold Case
3 Pink Cases
10 Purple Cases
5 Blue Cases

Person A buys 1 Gold Case with 1 Small Belt.
Inventory is now
14 Small Belts
0 Gold Case
3 Pink Cases
10 Purple Cases
5 Blue Cases

Person B buys just a belt because they need a different size.
Inventory is now
13 Small Belts
0 Gold Case
3 Pink Cases
10 Purple Cases
5 Blue Cases

Person C is a club with 10 girls and they want all the Purple Cases so they buy all 10 but they choose 9 Small Belts and 1 Medium Belt. (I would also set up a group for Medium Belts & Cases.)
Inventory is now
4 Small Belts
0 Gold Case
3 Pink Cases
0 Purple Cases
4 Blue Cases <- In this scenario, we are now limited by the number of belts so even though we technically have 5 Blue Cases in stock, we cannot selt them all with Small Belts because we only have 4 Small Belts, now. This is when your app can start reducing the number of cases whenever a related belt is purchased.

Person D wants to buy 2 Pink Cases, each with 1 Small Belt.
Inventory is now
2 Small Belts
0 Gold Case
1 Pink Cases
0 Purple Cases
2 Blue Cases <- Again, this is when it is okay to reduce the inventory on the case whenver a related belt is purchased.

Blue Bear Aware
Stany Zjednoczone
15 dni korzystania z aplikacji
14 luty 2020

I used this app to help me connect my inventory for multiple variants for single products. However I can not get it to accurately update my inventory

Wandering Wild
Stany Zjednoczone
6 dni korzystania z aplikacji
Not A Side Project odpowiedział(a) 15 luty 2020

Hello, thanks so much for taking the time to leave us a review! We have sent you an email as we want to help to diagnose and to confirm whether the setup is done correctly. Look forward to hear your response.

27 kwiecień 2022

Don't expect to get any useful customer support. Good thing i didn't wait for the trial period to end and uninstalled.

WITH LOVE BY NJ
Stany Zjednoczone
2 dni korzystania z aplikacji
5 luty 2019

The app works perfect. Billy answer us super fast. This up will make our job mutch easyer.. Thank you

Peppi.hu
Węgry
Około 2 godziny korzystania z aplikacji