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Ability to create bundles manually or the SKU very good, we have hundreds of bundles configured. Lacking features for making creating, maintenance and reporting easier. You CANNOT: copy a bundle to reduce rekeying, searching for products that are part of a bundle, reporting on bundles against active products in shopify. All the things you really need to manage a large collection of bundles to avoid costly mistakes with selling and maintaining inventory. There has been no new features in years. This app has fallen way behind what is expected from a paid bundle app.
We truly appreciate your feedback and understand the challenges you've highlighted regarding manual bundle creation. We're currently reviewing our roadmap and are prioritizing key improvements to better support merchants managing large volumes of bundles.
This is one of those types of apps that simply has to work properly; otherwise, there is a huge financial risk if the inventory is incorrect, as well as a significant amount of work required to fix any resulting issues. Unfortunately, this particular app does not meet that standard. It stops working randomly, and the consequence is that you cannot run a reliable business on such an unstable technical solution.
I understand your concern, and I agree that stability is essential for an app of this nature. Could you provide more specific details about the issues you've encountered? This information would be helpful in exploring potential solutions or alternatives.
The app rarely works properly, costs a fortune and getting help and support is a nightmare. I wish I could avoid using it but there is no-one else offering this service and it's essential to my business.
Thank you for your review. We sincerely apologize for the inventory issue you encountered. I’ve reached out via email to gather more details and explain when overselling may occur. We truly appreciate your feedback, and I’d be happy to place a test order to demonstrate the process for you.
the app stopped working properly and ruined out inventory count on tons of products. Extremely time consuming and wasteful when the basic feature of different SKUs start being seen as one on a listing.
Thank you for your review. We're very sorry to hear about the inventory issue you experienced. I’ve reached out via email to gather more details. Based on our initial review of the live site, we haven’t detected any issues, but we truly appreciate any additional information you can share to help us resolve this as quickly as possible.
We used this app for 3 years now at lollygag.co.
We use it to create bundled products, super easy to use and it works perfectly,
when we did have an issue their customer service answered within a day and helped.
Jennifer really helped with what I needed for my business. Thank you!
We sell gift boxes composed of many individual products and this app has been very helpful in keeping track of inventory. When we had some problems arise, they were very quick to help and fix the issue.
I used the chat box in the app and Jennifer responded almost immediately to assist with my issue. She was able to find the problem and make the updates I needed. This app is great and just what I need.
Thank you for your message. I received your email on 7 Sep, and I replied to you on the same day. I also sent you 2 more emails on 8 Sep and today to ask for more details to investigate.
Please check your junk mail if my reply falls into your junk mail?
You can reach us at the chat box in the app too.
The support for this app is amazing, they are willing to help with any issues that arise! Each store is different and they make sure that they take care of each customers needs! We have ran into a few issues with different custom coding and how this app interacts with our store and they were quick to make sure things got resolved!
very neat app and a good customer support system THank you for creating this for such a cheap rate...