ConnectPOS , 143 reseñas

Calificación general
4,6
Recuentos por nivel de calificación
  • El 87% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
Fecha de modificación: 14 de diciembre de 2022

EXTREMELY annoyed with this point of sale. After removing my review, I was promised a "functional POS", which was completely false. We've had ongoing issues for many months. From discounts not pulling through correctly, to incorrect sales reports. Cash up is ALWAYS a nightmare, then sales aren't going through or disappear etc. It's just a huge headache having a system like this. When there's an issue, you're told to update the POS (Keep in mind; We've had to do an update almost every single day). Would DEFINITELY NOT recommend this POS to anyone. There's a lot better out there. THANKS TEAM CONNECTPOS FOR YOUR 'EXCELLENT' SERVICE! Update:
Service once again the worst of the worst! This is not a functional POS and should not be launched yet!!! It takes days to sort out a simple issue (product costs not accurately syncing leaving you with the old prices). Would definitely not recommend this POS.

Update: Discounts are not working at all, and your products just seem to disappear. Staff are completely incompetent and have no clue how to sort out these issues.

Gardenvale
Sudáfrica
Alrededor de 2 años usando la aplicación
Fecha de modificación: 10 de mayo de 2022

Good service, excellent app, reliable. The only thing is that it doesn't work with shopify gift card and discount codes. I believe that is on the shopify part.

La Soirée d'Geek
Canadá
Más de 1 año usando la aplicación
18 de marzo de 2021

We are in a very early stage of using Connect POS and so far the customer support has been super efficient. They would go the extra mile to solve your issues.

La Sportiva Mongolia
Mongolia
28 días usando la aplicación
ConnectRetail respondió 28 de mayo de 2021

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future ^^

28 de septiembre de 2020

I tried this app for the first time. Trust me this is way better than other POS software in the market. It is Simple and powerful. Also the customers assistance are amazing and super cooperative. It's really worth the money.

e-Keithen
India
27 días usando la aplicación
ConnectRetail respondió 29 de septiembre de 2020

Thank you, our nice cute friend ;) I'm looking forward to welcoming you in ConnectPOS office some day!

Take care of yourself.

28 de abril de 2023

App works OK and when needed, support is available to solve the issue, good customer service thank you

EZOKO Pike & Musky Shop
Canadá
Más de 1 año usando la aplicación
30 de noviembre de 2022

The App is convenient and affordable and the support is truly outstanding. The application is simple and easy to use.

Viva1960
Egipto
Alrededor de 1 año usando la aplicación
13 de abril de 2023

Just installed this app so can't comment on functionality etc yet however already have received excellent customer service from Natalie. Apart from assiting with initial enquiry she took the time to understand and suggested other technical support with the software.

The Cake Mixer
Nueva Zelanda
18 días usando la aplicación
23 de febrero de 2022

Returns and exchanges are a BASIC function of a POS system. This shouldnt cost an extra $30 per terminal. The Shopify POS is trash but this one looks to have the exact same pricing scheme, so pass.

The Rivertown Inkery
Estados Unidos
Alrededor de 1 año usando la aplicación
14 de noviembre de 2022

We have been using this app for about 4 months now and found it to be well laid out and easy to use.
Because the links to the main Shopify servers are slow in South Africa, we experience a delay in the time from scanning a product to when it appeared in the POS register.
By using the offline mode, the time from scan to appearing in the register is now acceptable.

The Old House Shop
Sudáfrica
12 meses usando la aplicación
13 de enero de 2021

Me encantó, nosotros usamos Windows para el punto de venta y me encantó que es multiplataforma se puede abrir desde un navegador desde cualquier dispositivo, el soporte excelente me contestaron cada duda que les hacía, es el punto de venta más completo que encontré en la tienda de Shopify se sincroniza muy bien con la tienda, fácil configuración y pues aunque el sistema está en inglés es muy fácil e intuitivo y el soporte en español está súper, le doy 5 estrellas y lo recomiendo

Botica Verde
México
16 días usando la aplicación
ConnectRetail respondió 13 de enero de 2021

Muchas gracias por el comentario detallado en español. ¡¡Por favor hazme saber si tienes preguntas!!