ConnectPOS

This app solved my hardware issues. The support is fantastic and super friendly. If you need any cutomization they'll be willing to solve any problem.

Mia was very helpful during our onboarding. Had to make quite a few changes as we're not the easiest of companies to deal with as we have quite a few different requirements regarding sales, credits, gift cards, physical and digital products etc...

5 Stars from us.

It isn't without bugs, but the customer support is really helpful (Mia) and are quite prompt in trying to resolve things

The app is very good, it meets the objective.
The support it provides is very good, fast and efficient.

Works great with Shopify. Has many features that we couldn't find in other apps. Support has been quick to answer questions and resolve any issues.

I am so sorry to have to write this review - however, I would definitely not recommend it. We installed the trial on the shopify app store, it did not calculate vat correctly so I was moved to their app. This is been a horrendous mistake. 1. It overwrote our customers addresses
2. It would not allow us to select the Compare Price as the original app did and my VERY reason for using this.
3. It can not calculate VAT correctly
4. It chews up all our computers processing and constantly crashes. I was promised numerous updates, the last one was meant to be this Monday but not only did I receive no update I have had no response to my messages. Our POS is a critical part of the business and by it not working has had a dreadful impact on our business with many upset customers having to wait whilst we tried to work out how to process their transactions at the till Whilst initially the support was excellent I presume they have moved me to the not worth it pile. So they have had my subscription and provided me with an app that is unuseable. Very Very disappointing.

so far best connectpos in the market, very helpful and friendly people, always assisting and helping with any issues appears

Very good alternative to Shopify's current POS system.

Customer service is also excellent. In case of problems or ambiguities, a solution is sought the same day.
They also support you with remote assistance by taking over your computer.

Recommended!

REALLY happy to use this app they give me big big help every time i ask they answer me in every profissnal way thank u pos team

Hana was very helpful. She worked through issues with onboarding the new connectpos to an ipad. Her knowledge and competence was an essential piece to fix the issues.