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so far best connectpos in the market, very helpful and friendly people, always assisting and helping with any issues appears
Thank you, Semyon, our special user and friend!
The whole ConnectPOS team will always be here whenever you need help!
It was a bit touch and go at first but we needed a unique POS solution to our wholesale only business. Shopify POS just wouldnt cut it for multiple employees without giving them shopify admin access which we didnt want. ConnectPOS seemed to do what we wanted. However we got stuck affter the free trial because we were not clear on whats included on the standard plan. Thankfully with a proper onboarding program by Hana we were able to make the adjustments to set things up as best we could. but it is actually better than shopify pos as a user experience. Our field team is finally able to submit orders swiftly on trading terms and we are very happy Hana came and rescued us.
I also LOVE the live chat as someone is always there to talk to you. Customer Service feels really polished. Would love to see how ConnectPOS enhances its offering to be more wholesale store friendlier as its quite uncommon in shopify land anyway...
Very good alternative to Shopify's current POS system.
Customer service is also excellent. In case of problems or ambiguities, a solution is sought the same day.
They also support you with remote assistance by taking over your computer.
Recommended!
Great
REALLY happy to use this app they give me big big help every time i ask they answer me in every profissnal way thank u pos team
Hi 200 Brands,
We can’t thank you enough for the kind words about ConnectPOS. Your review means a lot to us and lets us know we’re on the right track!
Hana was very helpful. She worked through issues with onboarding the new connectpos to an ipad. Her knowledge and competence was an essential piece to fix the issues.
Excellent help, thanks Hanna, spent the time to help me onboard. So long as i get images on the receipt I will me very happy
I am new to this app, the guidance I received from the team was amazing. User friendly and good app.
Thank you for such a wonderful review! We can't wait to share with you our upcoming improvements which I believe would be really awesome!
Wonderful Customer Service Team, Responds queries in time.
App working fine for me !
Free version has way more features than other free apps !
Recommend using at-least once.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we are so proud that Multiple-feature Trial version is truly a strength in our team! We count ourselves lucky for customers like you.
EXTREMELY annoyed with this point of sale. After removing my review, I was promised a "functional POS", which was completely false. We've had ongoing issues for many months. From discounts not pulling through correctly, to incorrect sales reports. Cash up is ALWAYS a nightmare, then sales aren't going through or disappear etc. It's just a huge headache having a system like this. When there's an issue, you're told to update the POS (Keep in mind; We've had to do an update almost every single day). Would DEFINITELY NOT recommend this POS to anyone. There's a lot better out there. THANKS TEAM CONNECTPOS FOR YOUR 'EXCELLENT' SERVICE! Update:
Service once again the worst of the worst! This is not a functional POS and should not be launched yet!!! It takes days to sort out a simple issue (product costs not accurately syncing leaving you with the old prices). Would definitely not recommend this POS.
Update: Discounts are not working at all, and your products just seem to disappear. Staff are completely incompetent and have no clue how to sort out these issues.