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Ich würde am liebsten 10 Sterne geben. Support hat sich für meine Anliegen richtig viel Zeit genommen und auch alles gelöst! Wenn es nicht anders geht verbinden Sie sich sogar mit Remote um weiterzukommen!
Ich danke für alles der Supportarbeiterin: Mia!!
Alles perfekt!!!!
#Positive things first:
The support is very fast and friendly. They deserve two stars (actually more but the functionality of the app is just not as good as it should be)
#Negative things:
1) It's super buggy. You have to reload the cash in order to catch all newly added products into ConnectPOS
2) It completely messes up things with tax - if you have multiple tax rules or overwrites in your shopify store, it won't be working
3) They have soo many different configuration settings - like what the heck... you need to spend your life time in trying to figure out what to click, set up and most of the time the support has to log in into your account to fix some new bug that they found...
4) We were in touch with the support almost every day and every day they were suggesting using their native app instead of the web app. But have you actually seen how it looks? Just terrible - all pictures are blurry, it is super slow and doesn't find new products either.
Again, as probably many of you feel: it is pity that shopify pos is not supported on mac. We won't be using it any longer.
Perfect App, recommended for others. Great assistant from Hana from support team to setup the App, thank you so much, appreciate your service.
Great support from Mia in regards to getting set up and troubleshooting some issues I was having. She went the extra mile to ensure I had a resolution and guided me through configuring our POS. If you plan to use it on a desktop, I recommend installing the dedicated App rather than the browser-based version. It's significantly better.
This app is really amazing! Everything is very easy to use and really straightforward! Syncing is fast and the Supports are also the best as they guide you very well and if needed they can connect with you remotely. We are planning to use this app as an alternative to Shopify POS as it contains several additional features especially different payment types during Checkout and more.
Mia & Lucy were extremly efficents helping me out, The APP works really good, satisfied our expectations.
Estava com problemas na configuração do App, fui atendido pela Natalie , que me deu um otimo suporte para resolver o problema.
I just started 14 days trial of ConnectPOS, so far very much satisfied and customer service is very helpful customising as per my requirement.
App dùng rất tốt, vào rất nhanh, ít bị crash. Nhân viên giúp đỡ rất nhiệt tình khi cần. Một số tính năng cần phải thêm vào như: quote, trả bằng thẻ, quét mã vạch..etc.
Dạ em cám ơn anh ^^ Hi vọng anh tiếp tục ủng hộ ConnectPOS trong thời gian sắp tới.
Nếu có bất kì vấn đề gì anh nhắn hoặc gọi e nhé ạ.
Wow! First day using it, and its amazing. I am really surprised by the quality of the service. Lucy gave me excellent help! You are so professional! Thanks a lot!