ConnectPOS , 142 則評價

整體評分
4.7
各級評分數量
  • 87% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
編輯時間:2022年5月17日

I am so sorry to have to write this review - however, I would definitely not recommend it. We installed the trial on the shopify app store, it did not calculate vat correctly so I was moved to their app. This is been a horrendous mistake. 1. It overwrote our customers addresses
2. It would not allow us to select the Compare Price as the original app did and my VERY reason for using this.
3. It can not calculate VAT correctly
4. It chews up all our computers processing and constantly crashes. I was promised numerous updates, the last one was meant to be this Monday but not only did I receive no update I have had no response to my messages. Our POS is a critical part of the business and by it not working has had a dreadful impact on our business with many upset customers having to wait whilst we tried to work out how to process their transactions at the till Whilst initially the support was excellent I presume they have moved me to the not worth it pile. So they have had my subscription and provided me with an app that is unuseable. Very Very disappointing.

Barnstaple Equestrian Supplies
英國
使用應用程式 3個月
2023年3月4日

Estava com problemas na configuração do App, fui atendido pela Natalie , que me deu um otimo suporte para resolver o problema.

Casablanca Eletroshop
日本
使用應用程式 2天
2020年9月18日

i have used this app before, but something went wrong with it, and it was deleted from my store. Now i cant install the app. I get this error message.
Invalid nonce.

Cleean.dk
丹麥
使用應用程式 大約2個月
ConnectRetail 已回覆 2020年9月18日

Hello there,

I'm sorry you experienced this. I believe this is just a technical issue. I'm trying to reach out to you to solve the problem. Hopefully we can work it out completely!

2022年7月16日

Great app and with a very helpfull assistance. Recently added with my shopify store and it is very easy to use.

LikeMg
馬達加斯加
使用應用程式 1天
2022年11月21日

This app is really amazing! Everything is very easy to use and really straight forward! Supports are also the best as they really guide you very well. This is also a great alternative for ShopifyPOS

ktlyst.ph
菲律賓
使用應用程式 大約23小時
2023年1月14日

I was having issues with my products displaying, but I hopped on a chat with Lynn and she had me taken care of in quick order. It was much appreciated.

FieldhouseThayer
美國
使用應用程式 大約22小時
2022年9月15日

The customer support is extremely great, they took me over baby steps and explain every bit in a simplified way (almost Idiot-Proof). With the all features I required to comply with Local regulation and dual Language issues, the time consumed to resolve was much faster than I expected or anticipated. I rate my customer support experience five stars because you can not put any more than that.

Hawi tools company شركة هاوي عدد التجارية
沙烏地阿拉伯
使用應用程式 大約22小時
2021年10月9日

Me encanta la idea de poder usar un POS desde mi PC paras las ventas en mi tienda física. Respecto a la aplicación, todavía no he tenido ocasión de probarla como me gustaría y conocer todas sus funcionalidades, así que actualizaré la reseña cuando lo compruebe. Eso si, puedo decir que el servicio técnico genial, tuve un problema para configurar la impresora de tickets y me atendieron muy rápido.

Calamita Málaga
西班牙
使用應用程式 13天
ConnectRetail 已回覆 2021年12月9日

Thank you for such beautiful words! Our team really appreciates the mutual support we've been sharing, and I really look forward to a continuing partnership between us!

¡Gracias por tan hermosas palabras! Nuestro equipo realmente aprecia el apoyo mutuo que hemos estado compartiendo, ¡y realmente espero que continúe la asociación entre nosotros!

2023年2月9日

#Positive things first:

The support is very fast and friendly. They deserve two stars (actually more but the functionality of the app is just not as good as it should be)

#Negative things:

1) It's super buggy. You have to reload the cash in order to catch all newly added products into ConnectPOS

2) It completely messes up things with tax - if you have multiple tax rules or overwrites in your shopify store, it won't be working

3) They have soo many different configuration settings - like what the heck... you need to spend your life time in trying to figure out what to click, set up and most of the time the support has to log in into your account to fix some new bug that they found...

4) We were in touch with the support almost every day and every day they were suggesting using their native app instead of the web app. But have you actually seen how it looks? Just terrible - all pictures are blurry, it is super slow and doesn't find new products either.

Again, as probably many of you feel: it is pity that shopify pos is not supported on mac. We won't be using it any longer.

Steel Vintage Bikes GmbH
德國
使用應用程式 8天
2022年11月23日

This app is really amazing! Everything is very easy to use and really straightforward! Syncing is fast and the Supports are also the best as they guide you very well and if needed they can connect with you remotely. We are planning to use this app as an alternative to Shopify POS as it contains several additional features especially different payment types during Checkout and more.

Brands and Beyond
黎巴嫩
使用應用程式 大約5小時