Reviews (116)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface that enhances store operations and customer service. It offers a comprehensive feature set including sales tracking and support for various products. The app works well across different devices, with a real-time syncing sell screen. Merchants also appreciate the responsive customer support, which ensures reliable daily performance and boosts point-of-sale capabilities.

March 18, 2021

We are in a very early stage of using Connect POS and so far the customer support has been super efficient. They would go the extra mile to solve your issues.

La Sportiva Mongolia
Mongolia
3 days using the app
ConnectRetail replied May 28, 2021

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future ^^

April 17, 2023

Fantastic support team, super fast to respond to enquiries and very helpful - I look forward to a long relationship with this company!

Hobbytech Toys
Australia
About 24 hours using the app
November 21, 2022

This app is really amazing! Everything is very easy to use and really straight forward! Supports are also the best as they really guide you very well. This is also a great alternative for ShopifyPOS

ktlyst.ph
Philippines
About 23 hours using the app
March 29, 2024

So far in the trial, it looks like it meets all my needs.

Really good system, good sell screen, Instant with shopify.

I like it alot

it just needs more options for credit card processors to use tips.

Mia gave amazing support very helpful.

Stogz | Find Your High
United States
About 23 hours using the app
January 14, 2023

I was having issues with my products displaying, but I hopped on a chat with Lynn and she had me taken care of in quick order. It was much appreciated.

FieldhouseThayer
United States
About 22 hours using the app
September 15, 2022

The customer support is extremely great, they took me over baby steps and explain every bit in a simplified way (almost Idiot-Proof). With the all features I required to comply with Local regulation and dual Language issues, the time consumed to resolve was much faster than I expected or anticipated. I rate my customer support experience five stars because you can not put any more than that.

Hawi tools company شركة هاوي عدد التجارية
Saudi Arabia
About 22 hours using the app
February 15, 2023

Hana has been amazing with helping me out. She solved all the difficulties i had with connecting connectpos to my shopify website and she is one of the reasons I will decide to continue with the app.

Baroc Boutique
Cyprus
About 21 hours using the app
October 26, 2020

We are using this app so that we can use Our Shopify website and continue to operate our brick and mortar shop. We were having trouble finding an app that could pull product from our website when purchases were made in store. We also currently were already using desktops (a mix of PCs and Mac) so this was a must! The app is working good so far. There have been issues to work through like any app, but we have been so extremely impressed with the support from the tech team and immediate attention we receive from them. I highly recommend this app not only for the app itself but the fantastic team behind it!

The Handmade House
Canada
16 days using the app
ConnectRetail replied October 27, 2020

Thank you for the detailed feedback.
Yes, we have always been optimizing the app as a POS that is compatible with all devices.
So it's really nice to hear that it is actually helping you in terms of PC and Mac.
Please let us know if you need any help.

October 9, 2021

Me encanta la idea de poder usar un POS desde mi PC paras las ventas en mi tienda física. Respecto a la aplicación, todavía no he tenido ocasión de probarla como me gustaría y conocer todas sus funcionalidades, así que actualizaré la reseña cuando lo compruebe. Eso si, puedo decir que el servicio técnico genial, tuve un problema para configurar la impresora de tickets y me atendieron muy rápido.

Calamita Málaga
Spain
13 days using the app
ConnectRetail replied December 9, 2021

Thank you for such beautiful words! Our team really appreciates the mutual support we've been sharing, and I really look forward to a continuing partnership between us!

¡Gracias por tan hermosas palabras! Nuestro equipo realmente aprecia el apoyo mutuo que hemos estado compartiendo, ¡y realmente espero que continúe la asociación entre nosotros!

August 24, 2023

Ich würde am liebsten 10 Sterne geben. Support hat sich für meine Anliegen richtig viel Zeit genommen und auch alles gelöst! Wenn es nicht anders geht verbinden Sie sich sogar mit Remote um weiterzukommen!

Ich danke für alles der Supportarbeiterin: Mia!!

Alles perfekt!!!!

Jazys Shop
Austria
About 10 hours using the app