Connex for QuickBooks , 24 avaliações

Classificação geral
4,5
Número por nível de avaliação
  • 79% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 4% das avaliações são de 3 estrelas
  • 8% das avaliações são de 2 estrelas
  • 8% das avaliações são de 1 estrelas
Data de edição: 12 de março de 2020

First, let's understand that syncing orders, inventory, and other sensitive info from Shopify to Quickbooks (or Quickbooks to Shopify) is extremely complex. I've worked with a number of integration and sync solutions before over the years. Connex is by far the most intuitive, flexible, and consistent. It functions more as an enterprise solution and these typically cost $$$ per month! The support team at Connex is unbelievable. Support ticket response is faster than any other app in the Shopify marketplace. Some apps respond in days or even weeks. These guys hit you back in a few hours (sometimes less than 1 hr). Plus, the expertise of the support team is outstanding. Most app support is level 1 at best. With Connex, your ticket will be responded to by a level 2 or higher every time. Can't say enough good things about this solution and the team. If you're trying to sync Shopify and QB, you'd be crazy not to use this app.

HHPLIFT
Estados Unidos
Aproximadamente 1 ano usando o app
Data de edição: 1 de maio de 2020

This app is worth every penny. It does exactly what we need, accurately and consistently import our sales from Shopify into QBs desktop. It works seamlessly and saves us countless man-hours. Joseph and his team of professionals are extremely responsive. The few times we have had problems or needed help setting up a rule, they were there to help. In the beginning they even did a little development to tailor the app to our needs. This app is robust. If you are considering this app, get it, you will not be disappointed!

Coral & Tusk
Estados Unidos
9 meses usando o app
Connex ECommerce deixou uma resposta 22 de junho de 2020

(Chris) Thank you so much, guys! I'm really glad to hear it.

Data de edição: 4 de maio de 2020

The Connex for QuickBooks Desktop App has completely changed my workflow to the better. It is saving me hours as I no longer have to enter all of our invoice data. The setup was supported very well with on-boarding sessions. It did take me a little while to understand and get the details correct, but once there it is such a time saver. Support is via email and Connex team replies back in 12-24 hours maybe because I'm on the West coast and write them at the end of the day. If it can't be solved via email, they promptly setup an on-boarding session. I highly recommend Connex.

AGA Tools
Estados Unidos
8 meses usando o app
Connex ECommerce deixou uma resposta 4 de maio de 2020

(Chris) Outstanding! I'm so happy to hear that. Thank you so much for your feedback. I really appreciate it!

27 de setembro de 2019

just finished on board process and initial sync. support team was very helpful in getting us going. So far so good!

Element Outdoors
Estados Unidos
6 meses usando o app
22 de junho de 2020

Did not work for us. Impossible to import over 100.000 Trans by year.
Really; I hoped more of the software.

CJ-Technology LLC
Estados Unidos
Mais de 3 anos usando o app
Connex ECommerce deixou uma resposta 22 de junho de 2020

We now allow syncing past 100,000 sales channels. Please talk to our sales team. We offer metered billing past your sales limit.

20 de março de 2019

I struggled at first, but the customer service was awesome. Tech support walked me thru the entire thing and gave me more insight than anyone from QB or Shopify did. My life just got 10x easier with them!

XLARGE
Estados Unidos
Aproximadamente 2 meses usando o app
30 de outubro de 2020

Great product at a great price. Support is very responsive and this software makes my life easier. I would recommend to anyone looking for a sync connector.

Chi Breaks Inc
Estados Unidos
Aproximadamente 1 mês usando o app
13 de julho de 2022

I loved this app when I first started using it, I got an annual metered plan that was around $150 a month. Then I was migrated to $199 a month when the pricing structure changed. Recently I got an email that I was being migrated to almost $400/month for 2 sales channels. They just priced themselves out of value for our company.

FourNinety Creations
Estados Unidos
Mais de 1 ano usando o app
7 de julho de 2022

When I first got this app in 2020, the customer service was AMAZING and it worked great. I loved how it would record my sales as well as match my deposits. Sadly the app has been less reliable in 2022 and rarely were deposits matched. I spent more time manually recording things that it was no longer worth having. And the stellar customer service from 2020/21 is now non-existent. I wish them all the best but they are no longer a company that supports small businesses.

Plymouth Cards
Estados Unidos
Mais de 1 ano usando o app
24 de abril de 2019

We moved from different software that we used to connect Shopify with QB Desktop. The customization options in Connex are wonderful, the auto-sync using QB Web Connector is great, but best of all they have provided top-notch customer service, even fixing a few bugs we discovered within days of notifying them.

Pediment
Estados Unidos
21 dias usando o app