Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 8% of ratings are 1 stars
Edited June 30, 2023

Edited:
I'm updating this review because it seems things have changed at Connex. They've got great customer service now, and they're following through on issues affecting business with good advice and timely fixes. I'm very happy with the response time from the support team.

If you need to save time getting orders into QuickBooks, or if you're creating orders in QuickBooks that need to be synced into shipping integrations, give Connex a try. You'll be happy you did!

Kuumba Made
United States
Almost 3 years using the app
Connex ECommerce replied April 10, 2023

We apologize for the inconvenience you experienced. Our response time for tickets is 1 business day. We make every effort to respond to all tickets as fully and speedily as possible.

April 23, 2019

Seamlessly transfer your sales data to QuickBooks with this app. They have the best support that is always there to help should you encounter any issues.

MantelMount
United States
Over 4 years using the app
Edited August 3, 2023

Update: Connex has finally hired a dedicated customer service team and is working on improving support, help docs, and the user interface. The support has helped us understand the tool better and how to make the most of it.
No other tool has worked for us because our current setup is way too complicated and Connex has been the best tool to make our transactions into Quickbooks for desktop.

BuDhaGirl Wholesale
United States
About 4 years using the app
Connex ECommerce replied October 24, 2022

We apologize for the inconvenience. Our support form was down for a day. It is now back online, and our team is working overtime to help all the users. Thanks for your patience.

January 18, 2019

Super good way to integrate Quickbooks Desktop with Shopify, Ebay, and Amazon.

This app allows me to keep my inventory and prices all synced with all of my stores. I use the free Ebay and Amazon apps to connect my Shopify store to those stores and the Connex app to connect to Quickbooks. I also ship everything from quickbooks shipping manager.

This app not only downloads all my orders it also updates any price changes, keeps inventory updated, and uploads all my tracking numbers.

I have searched all over the internet to find a program that did all of this at a price that is reasonable. This is truly the app that does that.

We did have a couple setup issues, but there tech support took care of it right away and is by far the best I have seen.

Badger Insulated Pipe
United States
About 4 years using the app
Connex ECommerce replied March 19, 2019

(Chris) Thank you for taking the time to review Connex. I really appreciate it! I'm glad we can help you achieve freedom from data entry.

Edited March 13, 2019

I need this because i have quickbooks pos and shopify. I needed my online to sync with my qb pos invenotry and this works great. You can have it count with customer orders and layaways or you can have the inventory not count them for your online. Just always make sure that your inventory is correct on qb and good to go.

I have been using this app for almost a year. Sometimes small bugs but they always fix them. The app only syncs movement from the inventory, not the inventory itself. So the first sync has to be correct, but you can always adjust it buy changing it and changing it back to correctly sync.

i also have other sales channels like ebay and amazon which syncs as well but we use the qb to shopify to do the inventory.

As far as taxes, it gets them too, you just have to set that up.

I hope this helps anyone because it helped us so much.

El Potrero Western Wear
United States
About 3 years using the app
Connex ECommerce replied March 19, 2019

(Chris) Thank you for taking the time to review Connex. I really appreciate it! I'm glad we can help you achieve freedom from data entry.

Edited March 25, 2019

This app is a must-have for transferring data between Shopify and Quickbooks Enterprise. It's incredibly flexible in terms of allowing mappings between the two. Above all, the customer service has been incredibly helpful and fast.

Itzy Ritzy
United States
Almost 3 years using the app
Edited July 8, 2020

After a sudden and huge amount of web sales, we simply couldn't add them to QB manually. Setting up isn't easy for a first timer and I made two mistakes. Connex stepped up along with Shopify and fixed both.

Great team work, great first time experience!!

Farm Fresh Clothing Co.
United States
About 2 years using the app
Connex ECommerce replied September 24, 2020

(Chris) Thank you very much for taking the time to share your experience! I'm happy to hear we could help.

January 17, 2019

If you use Shopify and Quickbooks in your environment then Connex is an absolute "Must Have", especially given their low pricing model. It is the ONLY middleware solution that we have ever found to work seamlessly between Shopify and QuickBooks. Their support is absolutely amazing and they are truly and genuinely concerned with the success of their customers, not just their software working. When dealing with support, you are able to speak directly to some of the smartest developers we have come across (not just a help desk) and they are able to provide industry leading advice on business process flow and ecommerce solutions rather than just the specifics of their software.

We started using Connex three years ago as a $10 million per year B2B business and have grown by over 40% year-over-year each year. We would have been crushed under the weight of our own growth if it wasn't for this solution and their amazing insight, advice, and support that their team has given us.

I cannot say enough good things about this app, their company, and their Customer Success Staff. I wish there was another app on the Shopify platform that I can compare them to (and we use many), but Connex is simply an outlier!

Scott Mitchell
Chief Executive Officer
Simply Organic
http://shop.simplyorganicbeauty.com

Simply Organic Beauty
United States
About 2 years using the app
September 28, 2018

This is an excellent integration solution. It handles orders, invoices, sales orders, payments, credits, and checks seamlessly. We have been using Connex for over two years running for our Shopify stores https://www.schedule73parts.us and https://www.mypartssite.com

FOODSERVICE / RESTAURANT EQUIPMENT PARTS - SCHEDULE73PARTS
United States
Almost 2 years using the app
January 17, 2020

Thanks so much Joe, Sandi and Chris for all of your help! You all are very responsive and helpful! QuickBooks integration with our Amazon and Shopify stores is paramount and your solutions really work! Having the ability to automatically upload and sync the Amazon settlement report is a huge time saver, not to mention the daily syncs with Shopify. Look forward to adding more brands/sales channels and building our relationship.

All the best,

Joe Petruziello,
Managing Partner
Point One International, Ltd., DBA Flatyz
www.pointoneintl.com
www.flatyzonline.com

Flatyz Online
United States
Over 1 year using the app