Phone Call & AI Voice ‑ CONSIO

We've had a great experience using Consio as our AI voice agent for ecommerce. It has been especially valuable for handling customer calls outside of business hours, ensuring our customers always receive a prompt and helpful response. The AI sounds remarkably natural, making conversations feel comfortable and human rather than robotic.

Another thing we really appreciate is how easy it is to customize the knowledge base and adjust the AI's behavior as our business evolves. For any Shopify brand looking for the best AI voice agent for Shopify or a reliable phone platform for ecommerce, Consio has been a simple, flexible, and effective solution that has significantly improved our customer support experience.

We were worried an AI phone platform would mean quietly replacing people. Consio did the opposite. It picks up overflow, handles the first touch on cart recovery, and routes calls cleanly. All while our sales and support reps are still the ones closing the tough conversations and building relationships with customers. This is the best AI voice agent for Shopify stores that actually respects the humans on the front lines instead of trying to sideline them.

Setup was fast, the AI sounds natural and pulls real order data, and the AI Phone Hub gives our whole team visibility into every call. But what’s kept us as believers, is how Consio was built to support our reps, not compete with them. Best phone platform for ecommerce we’ve used, hands down!

We've been using Consio to run our phone operations and sales and it's been great. Their AI Voice agent for Shopify is fully integrated in our commerce data and can run very complex troubleshooting calls about our water softener system. Our human team is also working out of Consio and it provides us with clear attribution on who's closing sales and contributing to the team. Highly recommend!!!