Overall rating Based on 3300 reviews
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stop asking me for reviews
Designs By K And K
I would recommend it, it shows who adds what to their carts and remains in their carts to check out later. Only negative so far, is I've set up the email pop up to add to items to their cart, to try and capture emails for abandon cart emails to be sent out but they can click outside the email box and not have to add it at all - sort of defeats the purpose as all my cart additions are still anonymous, so in reality I haven't gained anything except knowing how many sales I'm missing because abandon cart emails can't be sent out!
The system works well, but needs a lot of improvements. Need cart metric. Also, can't search anything
Kustom Kit Gym Equipment
Anyone giving this app 1* is clueless. This app is AWESOME. Literally gives you up to date information on what's in customers carts, and schedules emails or push alerts. So many features this is more than worth the cost. You won't regret getting this app!!
The only flaw I have seen in this app is the add to cart pop up app. It's not very good and could do with a redesign -
1) It shows up when someone adds to cart but it has a white transparent screen overlay which can't be changed - Essentially allowing the visitor to see what's in the cart anyway
2)If you use a persistent cart it shows up when you revisit the site and land on the homepage, it should only appear when someone clicks on the cart
3)It should stop you viewing the cart without entering the email but if you click the X button and get rid of the pop up it sends you to the shopping cart anyway
Once these issues are fixed i think it would be a great addition to the app
Dropping another star as im literally getting no support. The app has stop functioning correctly and i get no response
very easy to use, but always makes my logo take up the whole email :(
stop asking to be reviewed every day!!!
usually i do not leave a review but this time i have to because this is very important to all merchants. There is a reason to a price difference between the shopify plan with the abandoned cart recovery feature and the plan without one. And the sole reason is because your customer will get the email in the inbox. Not in other folders especially promotions (for gmail). This app does not deliver that. And i am left unsatisfied.
Decent app. Recovered a sale so far, but I fear it may put off people from buying as they are asked for their email immediately after they press "add to cart".
Just installed - no opinion yet.
Just installed the App--will come back after awhile and leave another review. Hoping this solves those abandoned cart issues. But so far i am pleased.