Overall rating Based on 3185 reviews
This app hasn't been working for me and customer service has been very, very slow to respond or solve the problem. The set up seems nice but the chat in the app doesn't work well and they don't understand the Shopify integration. Don't waste your time or money.
Installed app to use the free Persistant Shopping Cart feature. Unbeknownst to me, the app changed to paid version. Never used any of the paid tools, did not get a full refund (only refunded 1 month). Be cautious when installing and read the fine print.
Coastal Sea Treasures
Horrible do not use... they billed me 29 dollars even though i uninstalled and canceled way before the free trial was up. Inconsistent add to cart and cart tracking did not match whatsoever with what shopify was seeing.
It didn't do anything to help increase sales. Maybe I'm doing something wrong. It didn't do anything to help increase sales.
Unique Leather Bracelets
Pretty much worthless. Emails signup do not sync to shopify email list. Messenger notification does not work. App say email sent for cart abandonment but they weren't. Contacted support about the issues and a support ticket was "Created". Never heard anything back on those tickets. Look for a different solution...
Nothing special, not worth $30 a month at all. I don't see why this app costs so much, it doesn't do anything that a lot of cheaper apps can do (probably better at that). The customer service is pretty much nonexistent. If you message them on a Friday don't expect them to get back to you until Monday, and don't expect them to fix any of your issues either (of which I've had multiple). They even had an option to extend the free trial that I messaged them about, and they told me it's no longer an option. I would look elsewhere if you're trying to save your abandoned carts.
Swellfish Outdoor Equipment Co.
After checking various metrics, I too have come to the conclusion that this company / app is generating fake carts and giving you miss information. I'm guessing they are generating all the fake 5-star reviews as well.
It's not used to it and it's too expensive.So I'm not going to use it.It doesn't work at all.Not at
a real waste of time. Dont try this app i tried to set it on my store and nothing worked. It's also 7 days free not 28
New update is not working, they caused our site to be down for hours as well. In addition, the notifications are wrong - completed sales are marked as abandoned carts, and some additions are not accurate. Its now lagging very badly as well, causes issues... not liking this anymore at all. Will look for a better solution.
UPDATE REVIEW - still a horrible application - it shut down our store. If a customer comes back more than once it counts as an "add to cart" they fake visitors and cart additions, and in my opinion do this so you think you have possible conversions. Unreliable and false information. DO NOT use (just my personal recommendation)