The email automations are really helpful for reminding people if they get distracted. We had an unexpectedly high bill a few months back but the new pricing structure means this shouldn't happen again. The support team are really helpful and friendly.

New pricing structure is difficult for small businesses but they worked with us and we found a solution. Appreciate their attitude toward the little guys.

Very good and proficient customer service. Got to the bottom of my issue straight away and sorted it out for me.

Very useful and gives great insight into customer behaviour. We have found the service to be consistently good also.

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I really like the app. To me - its unfortunate that sending SMS messages through them requires a payment of 99$ per month Minimum.. it's too expensive for a website that has just began developing.. Other than that - the system is pretty nice.

I have been using this app on multiple stores for years, from before it offered the tonne of features it does now, and I primarily use it now for the same reason I used it then. It allows me to see inside the carts of customers, I cannot emphasize how important that is to me. I do wish the plans were cheaper, for example allow us to send emails for 9.99 and if you want the additional features you pay 29.99 (the price is the reason I removed a star).

Nice app, but price is too high if you have high volume returning customers.
Read the price chart carefully.

I used this app to recover Abandoned carts still waiting on recovery so far so good second email send to customer still trying yo figure out how to get anonymous senders to checkout

Early days so far, I'll see how it performs before deciding on keeping it as a paid for platform. Disappointed I couldn't avail of the extra week. Couldn't find out where to activate that. Better visibility, of this extra week offer, could be better.