Calificación general
3
Recuentos por nivel de calificación
  • El 47% de las calificaciones son de 5 estrellas
  • El 11% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 14% de las calificaciones son de 2 estrellas
  • El 25% de las calificaciones son de 1 estrellas
29 de febrero de 2024

I switched to Constant Contact because I needed one specific feature that my previous platform didn't offer (specifically, I needed to allow clients to sign up for multiple email lists). I'm keeping it specifically for that feature. But this has been an absolutely MISERABLE experience from the start. Simply getting the signup form onto my homepage was a huge chore, their support was useless (that would be Tier 2 support as well), and I still haven't been able to get the form onto more than one page of my website. Also, I haven't sent a single email since switching that wasn't subject to some system-wide technical glitch (ie won't edit, won't save edits, won't send). Also, the most basic elements (such as scheduling emails) are not supported at the basic level. Garbage. I am on the hunt for something else, but it is likewise an ordeal constantly switching platforms. Save yourself a headache.

Nook & Cranny Books
Estados Unidos
3 meses usando la aplicación
18 de noviembre de 2023

Can someone please call us -we've sent text and emails.

cocolillys
Estados Unidos
Alrededor de 3 años usando la aplicación
12 de mayo de 2023

I have used Constant Contact nearly since the program was launched 20 years ago and I just love it. When we built our new website on Shopify, I added integration with Constant Contact to keep emails signups easy for our customers and seamless for me and my staff. As usual, I have been very happy with Constant Contact's performance and I highly recommend it!

White Rock Granola
Estados Unidos
Más de 1 año usando la aplicación
10 de mayo de 2023

I absolutely love Constant Contact. The shopify integration is amazing, it is so easy to drag and drop my products right into an email and customize them as I wish. It is such a time saver. If you are serious about marketing Constant Contact is continuously improving and offering new tools. I only wish I had the time to take advantage of it all. I know they are pricier than some of the others, but nothing can replace being able to speak to a live person when you have a question. I have had excellent experiences with Tech Support. So many of the other tools force you to IM a person which can take hours just to explain a simple problem and then wait for a response. Not Constant Contact, I always get a live person who is eager to help and send me on my way. Highly recommend!

Sharon West Fine Art
Estados Unidos
Casi 4 años usando la aplicación
Fecha de modificación: 13 de septiembre de 2021

Since we have used Constant Contact for years for creating and sending emails to our customers, adding their app to our website was an easy integration. We like how easy it is to manage our in-store email lists and our website lists, and combining them for communication to our customers is simple. They are also to reach for assistance.

Alapage Boutique
Estados Unidos
Más de 3 años usando la aplicación
Constant Contact respondió 14 de septiembre de 2021

Thank you so much for your review! We are happy to hear that, please reach out for any assistance in the future!

14 de septiembre de 2021

I've been using Constant Contact for last 10 years and this App automatically send customer information directly from Shopify. It's easy to use and manage Email list.

maeda-en
Estados Unidos
Casi 2 años usando la aplicación
Constant Contact respondió 14 de septiembre de 2021

Thank you so much for your review and 10 years of loyalty!

22 de septiembre de 2021

I like that a constant contact agent proactively reached out and provided me with some assistance to get more sales from inserting Shopify block into my emails. The agent also helped me to add a video thumbnail link content instead of just a hyperlink.

Legi Liner
Estados Unidos
Más de 1 año usando la aplicación
Constant Contact respondió 22 de septiembre de 2021

Thank you so much for your review! We are happy to help!

Fecha de modificación: 17 de mayo de 2021

I would give it 6 starts if I could. Constant Contact is the best. Easy to use. Consistently the BEST customer support of any app we have used on Shopify. Have been using it for over 10 years, except a short foray with MailChimp (ugghh- awful, no support). Beautiful easy email templates, you can automate a series of emails, great contact management,. What else can I say.

Reversal Solutions, Inc
Estados Unidos
Alrededor de 1 año usando la aplicación
Constant Contact respondió 17 de mayo de 2021

Thank you for your review! We appreciate your 10 years of loyalty and are happy to hear how happy you are with our service. If you need anything in the future, don't hesitate to reach out!

4 de mayo de 2021

Love the app. I've had people come to the store to pick up a purchase they made online and tell me they did so because of an email I sent. I never sent it. The AI sent it and they converted. Solid conversion tool!

Pumpkin Creek Ranch
Estados Unidos
Alrededor de 1 año usando la aplicación
Constant Contact respondió 5 de mayo de 2021

Thank you for your review! If you ever need help in the future, don't hesitate to reach out.

1 de julio de 2022

Terrible!!! It makes us do 2 step verification every time we log in from anywhere!! I have a few staff members that work with the program, and any time they want to log in they have to be in touch with me to give them the code! This is unacceptable

Ladida
Estados Unidos
Alrededor de 4 años usando la aplicación
Constant Contact respondió 18 de agosto de 2022

Hi Ladida,

Thanks for giving us feedback on our two-step verification process. We understand that it’s not nearly as convenient as the traditional login procedure, but our intent is to make your Constant Contact account as secure as possible.

If you go to the Multi-factor authentication settings when logged into your Constant Contact account, you can individual users so they can have their own login and authentication methods. Hopefully, this solves your authentication frustrations, please reach out to our support team if you need further assistance.

Appreciatively, The Constant Contact Team