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I would give it 6 starts if I could. Constant Contact is the best. Easy to use. Consistently the BEST customer support of any app we have used on Shopify. Have been using it for over 10 years, except a short foray with MailChimp (ugghh- awful, no support). Beautiful easy email templates, you can automate a series of emails, great contact management,. What else can I say.
Thank you for your review! We appreciate your 10 years of loyalty and are happy to hear how happy you are with our service. If you need anything in the future, don't hesitate to reach out!
Love the app. I've had people come to the store to pick up a purchase they made online and tell me they did so because of an email I sent. I never sent it. The AI sent it and they converted. Solid conversion tool!
Thank you for your review! If you ever need help in the future, don't hesitate to reach out.
The Constant Contact app is very easy to understand to use. The app makes communicating with customers and potential customers pretty easy.
Thank you so much for your review, glad to hear you are finding it easy to use!
We sell a lot of weight loss products and use constant contact to do the email blasts. It's made life SO much easier having the shopify integration and it's helped us to capture sales that we missed and abandoned checkouts as well. It was a great improvement.
Thank you for your review! Glad to hear we're making life easier. If we can do anything else to help, please let us know!
Love it, increased sales and cut out one step for clients and the custom clients list based on data saves me time from having to run reports.
Thank you for this feedback- we're glad that this app is saving you time! Also if you need assistance, please let us know.
I use this to help me reach my store customers on a regular basis. I love the way it divides them into categories in case I want to target a specific group. It's a real time saver for me and so easy to integrate.
Thank you so much for your review. Glad you are getting value from our segmentation feature.
This free app is a game changer for Shopify users who prefer Constant Contact. It automatically segments your mailing list based on sales thus allowing you to use automation to send drip emails appropriate to each segment. In our case we can see who may need a shopify store setup verses who we have already got an order to set one up for. We are thrilled at Germinate.com to have this functionality. I have been waiting for this for a long time. Thank you.
Thanks for the review, glad to hear you're enjoying the functionality.
Don't get this APP if you don't want 2 or Multi factor authentication. It's a HUGE pain and they won't change it. Plus this App is VERY expensive.
I have installed Constant Contact for a couple of clients recently and everything worked smooth with zero hiccups. Really like the option to capture birthdays on email plus, great way to increase engagement with customers on a more personal level. Syncing and popups working like the should. Will be recommending this to other clients.
Thank you for your review! Glad to hear everything is working smoothly. If you ever need anything in the future, please let us know!
We have used Constant Contact in the past and on other sites with no problem. Because we had not mailed our list in a while they asked us to call for an account review. They do not answer the phone - ever. Have held for hours, asked for callbacks, tried to solve through chat. They won't even let us cancel our account without talking to someone.
Hi Berry Hill Home,
We apologize that our support team was hard to get a hold of in regards to your account review.
Our team occasionally enacts account reviews for our customers on a case-by-case basis to ensure that our customers maintain a great sender reputation and we can maintain our great deliverability reputation. I know it’s a frustrating additional step, but it makes both parties stronger.
We’ll miss helping you deliver for your customers, and we wish you the best in your future marketing endeavors! Appreciatively,
The Constant Contact Team