整體評分
3
各級評分數量
  • 47% 的評分為 5 顆星
  • 11% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 14% 的評分為 2 顆星
  • 25% 的評分為 1 顆星
2021年9月24日

We have used Constant Contact for years, so when we moved our web site hosting to Shopify, it only made sense to add the connector between the two systems. It is nice to have data flow from Shopify to Constant Contact, though it would be nice to also have data flow back from Constant Contact to Shopify. Certain lists in Constant Contact are useful to have based on Shopify activity, but again it would be nice to have more control and more robust features to manage how data flows. We could get by without the connection, but I wouldn't want to.

BLUESPRING
美國
使用應用程式 5年多
Constant Contact 已回覆 2021年9月27日

Thank you for your review! That is great feedback and will pass that along to our integrations team. If we can ever help in the future, don't hesitate to reach out.

2021年10月31日

Constant Contact doesn't work with the shopify block if your email recipient is using outlook 365 I've been waiting since February for it to be fixed. The ability to use the shopify block is why I pay extra to constant contact but meanwhile I haven't been able to use for 8 months. Pretty embarrasing for a major email company to not find a way around this. Also, I'm still waiting for both shopify and constant contact to figure out a way to include collections as blocks as opposed to individual products. Do you know or care what your paying customers need?

The Photo Gift
美國
使用應用程式 3年多
Constant Contact 已回覆 2021年11月15日

I'm sorry to hear about this experience, a member of our customer support team should be in touch with you to try to resolve this issue.

編輯時間:2019年1月1日

I have been waiting for ages to find a viable solution to import contacts from my Shopify store to Constant Contact. I give this app thumbs-up for being a native solution directly from Constant Contact, but the way the app and Shopify work together makes me nervous. I get a ton of spam email sign-ups from my Shopify subscriber form, and the Shopify email sign-up form lacks the details that would make my contacts properly opt-in. Would love an easy to install widget from CC to properly capture the contacts from my Shopify store. That would make all the difference!

Sage Garden
加拿大
使用應用程式 大約3年
Constant Contact 已回覆 2019年5月30日

We are sorry that you are having issues with the Shopify sign up form. We believe that Shopify has been working on addressing this issue. Constant Contact does offer a form that you can add to your Shopify store. You can get more details here. https://knowledgebase.constantcontact.com/articles/KnowledgeBase/18053-activating-and-installing-your-sign-up-form

編輯時間:2020年4月13日

Constant Contact has never done a thing for me or my business. First, I was sucked into their commercial which insinuated tons of contacts will come to you, with no effort. Automatically! Then you call and find out its $300 per month, if that even works. So then I sign up for their assistance plan instead for like $50 a month and someone with less knowledge than I have would call me periodically. That was a joke. I cancelled that but they kept billing me! Then I ended up with their most basic plan and it's $20 per month with ME still doing all the work. So it's a total rip off! The name is misleading. There is NO constant contact unless you're sending out emails yourself which you can find in most any FREE apps doing the same thing! They had a great sales force selling on b.s. and then any support for actually really doing anything we pay for is non existent after that...oh, unless you want to pay $300. The value is NEVER there for what you are paying. Not ever! Again, the $300 plan is probably just as much of a rip off. Don't be fooled. It's all their own marketing that sucks people in, not any marketing they are doing for you. And the entire app and company is mostly smoke and mirrors. They really should be looked into for false advertising. At the very least, it's one of the typical funded marketing companies that appear to offer you something when in fact take your money and never provide the value for your money. Basically, a scam and a rip off. Spread the word.

GirlsNight.com
美國
使用應用程式 大約1年
Constant Contact 已回覆 2020年6月3日

Thank you for your review. A member of our support has been attempting to reach you to make this right.

2021年5月25日

Really wondering: what is the point of this app? We use Constant Contact for all of our business emails and now that we have a B2B Shopify website, the app was a no-brainer. However, it doesn't do very simple things that are actually CRITICAL. For example, the price in an email does not update when a price is updated on the website. Also, you can toggle through variant images but you cannot toggle and select the specific variant's price. Additionally, it is not accurately tracking our sales as attributed to the emails. Am I missing something? I would love some help or some extra information about how this is supposed to work. It just seems like so many vitally important features are missing.

Artistry, Ltd.
美國
使用應用程式 接近2年
Constant Contact 已回覆 2021年6月4日

Thank you for your review. A member of our support team will be reaching out to help answer your questions.

編輯時間:2021年7月30日

I used the constant contact app and it helped us reach and convert new email prospects which in turn lead to an increase in revenue.

Herbal Goodness
美國
使用應用程式 2年多
Constant Contact 已回覆 2021年8月3日

Thank you for your review! If you ever need help in the future, don't hesitate to reach out.

編輯時間:2020年5月8日

For about $$47.81 a month for 500 total contacts and excellent customer phone support, its worth it. A coach was assigned and spoke to me. Then I still get a kickoff call and they will customize a email template design based on my website. In just one day I've already added a cart abandonment form, and Subscriber customized form on my website and I'm now focusing on autoresponders. You get what you pay for!

Nutrient Energy Food
美國
使用應用程式 2個月
Constant Contact 已回覆 2020年6月3日

Thank you for your review! If you need anything in the future, please don't hesitate to reach out.

2019年9月3日

I have used both Constant Contact and Shopify for years.I have had extremely positive results with both. The constant contact app has helped increase my email lists and thus increases sales at the website. The only issue I have had with the Constant Contact app is that the shopify automation is no where near as customizable as the regular Constant Contact . ie. When you add a shopify product by using the shopify button you have no control over font size, text color or spacing between pic and text. Had been an issue from day one and seems as if they are not going to give use the type of controls in this dept as they do in the Non Shopify items. The automated shopify button takes less time to add products but often at the expence of a pleasant looking layout. My 2 cents. for this reason I will give it an overall 4 rating.

WoodWorld of Texas
美國
使用應用程式 1年多
Constant Contact 已回覆 2019年9月9日

Thank you for your review! We are working on improving our Shopify product feature and editor experience. Stay tuned for more details.

2022年6月2日

We have used Constant Contact in the past and on other sites with no problem. Because we had not mailed our list in a while they asked us to call for an account review. They do not answer the phone - ever. Have held for hours, asked for callbacks, tried to solve through chat. They won't even let us cancel our account without talking to someone.

Berry Hill Home
美國
使用應用程式 5個月
Constant Contact 已回覆 2022年8月18日

Hi Berry Hill Home,

We apologize that our support team was hard to get a hold of in regards to your account review.

Our team occasionally enacts account reviews for our customers on a case-by-case basis to ensure that our customers maintain a great sender reputation and we can maintain our great deliverability reputation. I know it’s a frustrating additional step, but it makes both parties stronger.

We’ll miss helping you deliver for your customers, and we wish you the best in your future marketing endeavors! Appreciatively,

The Constant Contact Team

2019年1月20日

The Constant Contact app is very easy to understand to use. The app makes communicating with customers and potential customers pretty easy.

LaRo Jewelers
美國
使用應用程式 大約1年
Constant Contact 已回覆 2019年5月30日

Thank you so much for your review, glad to hear you are finding it easy to use!