
qikify Formulaire de Contact
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Run away from this app, they falsly advertise wrong prices. Once you invest some time in the free tier, and want to upgrade, they charge 30 USD, while it was advertised 9.59 USD. This is illegal in most countries, and the customer care service doesn't seem to care or help.
First of all, we're sorry for any confusion and misunderstanding caused by the price updates recently; which led to this unexpected experience of you.
I'd like to explain a bit: Since Plus stores handle significantly more orders, traffic, and data, we’ve had to invest more in maintaining app performance and enhancing technical support. After careful consideration, we made the difficult decision to adjust our pricing.
Since this change does not affect existing customers, we decided to publicly update the new prices on our listing page to ensure transparency for all new customers. However, we acknowledge that better communication would have been beneficial, and for that, we truly apologize. Please know that every user, regardless of their plan, is valuable to us.
We hope this message finds you well. Good luck with your business, and we wish you all the best.
Unhelpful support staff. We did not get the data emailed to us from the form and asked many times for assistance which they did not supply.
Sorry that we had misunderstood your inquiry.
We had tried our best to help you but our hands are tied for some rare cases.
If you need any other assistance, feel free to contact us again. We'll be happy to assist you.
this app is a joke to not install it. it will never work. also, they somehow hacked my email account and sent thousands of emails that it got suspended. This developer should not even be here. I warn you all to stay away from it. They will hack your email account
Update Mar 22nd:
Hi Radiant Crush,
We sincerely apologize that we could not reply you immediately due to the weekend. Our support time is Monday - Friday | 9am - 6pm GMT+7 (2am - 10am UTC).
We had replied your tickets about the issues with our Contact Form app. But we could not send the reply due to the error from your email domain info@radiantcrush.com. Has your domain blocked email from zoho mail?
Hope to hear from you soon.