Omtaler (715)
Raffiner
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Etter vurdering
Still using the service, seems pretty intuitive.
Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.
Cheers!
It is easy to setup forms, which is nice. However, there is no way to fire a tracking pixel after submission. What is worse is, that it uses Google Fonts an you have no way to change that. This makes qikify a no-go tool for anyone who wants to be GDPR compliant (which is basically every shop owner in the EU)... I had to uninstall this for this reason and am now using another solution.
Hi team,
We sincerely apologize for your experience.
Regarding all the issues you mentioned, our support team absolutely can assist you, but we did not receive any request from you:
1. "There is no way to fire a tracking pixel after submission":
Our app fires a JS event after the form is submitted.
You can use this JS event with your pixel tracking app if it has a function or API to make the tracking. Please let us know what pixel tracking app you are using.
2. "Google Fonts":
Our app does use Google Fonts, but you can easily remove it by deselecting the font you added in our app.
If you do not select any font in the form settings, it will automatically apply your theme's font, and Google Fonts will not load on your storefront anymore. We also can help you apply other fonts on your store to the form if you want.
Please note that you can always contact us through the live chat in the app portal. Our support team is willing to assist you.
Best regards.
Frustrated that yet again Shopify doesn't include some very basic functions within the platform but this app made creating a multi field form very easy. Also, the support from the team was excellent, to resolve some styling issues that we had.
Would recommend this app.
Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.
Cheers!
Very useful app and competent support.
good
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
The app is very easy to use
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
It was very easy to set up and the support team was quick to help with all questions.
Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.
Cheers!
Good App
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
good
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
Bonne et intuitive
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team