Qikify Contact Form Builder
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App is easy to use, however, functionality/features that you'd expect to be free are put behind the "Basic" plan.
I've found these features on competitor apps for free, so I have no reason to stay with Qikify.
It is easy to setup forms, which is nice. However, there is no way to fire a tracking pixel after submission. What is worse is, that it uses Google Fonts an you have no way to change that. This makes qikify a no-go tool for anyone who wants to be GDPR compliant (which is basically every shop owner in the EU)... I had to uninstall this for this reason and am now using another solution.
Hi team,
We sincerely apologize for your experience.
Regarding all the issues you mentioned, our support team absolutely can assist you, but we did not receive any request from you:
1. "There is no way to fire a tracking pixel after submission":
Our app fires a JS event after the form is submitted.
You can use this JS event with your pixel tracking app if it has a function or API to make the tracking. Please let us know what pixel tracking app you are using.
2. "Google Fonts":
Our app does use Google Fonts, but you can easily remove it by deselecting the font you added in our app.
If you do not select any font in the form settings, it will automatically apply your theme's font, and Google Fonts will not load on your storefront anymore. We also can help you apply other fonts on your store to the form if you want.
Please note that you can always contact us through the live chat in the app portal. Our support team is willing to assist you.
Best regards.
