Unhelpful support staff. We did not get the data emailed to us from the form and asked many times for assistance which they did not supply.
Sorry that we had misunderstood your inquiry.
We had tried our best to help you but our hands are tied for some rare cases.
If you need any other assistance, feel free to contact us again. We'll be happy to assist you.
advertised as free forever. after 2or so weeks of use, am now being asked to upgrade to a paid subscription. false advertising.
Hi, Contact Form still supports free plan, and you can use your previous form normally. Our app only requires upgrading if you want to move to paid plan with premium features.
If you have any problems, please contact us via support.qikify.com and we'll reply to you within 24 hours.
Karma Fit Food
Support is non existent. App itself it pointles. It looks good untill you set your forms up and realize they don't work. Basic fields like name, email, subject and message? fine , you will recieve them with email from customers. But if you add dropdown selections or checklists (eg. if you want to create premade subjects for contact forms) then you wont even recieve that information. No matter how many custom field you add you will only recieve name, email, subject and message. everything else is bogus
Sorry for any issue you faced.
But we didn't receive any support request from your store, where did you contact us?
We've double checked all custom fields and they'r working properly. Would you mind checking again please?
You can contact us via support.qikify.com, we often resolve issue within 24h.