Recensioner (18)

Helhetsomdöme
3,4
Antal per omdömesnivå
  • 72 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 11 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 17 % av omdömena har 1 stjärnor
13 juni 2023

Extremely user friendly and well organized app! Definitely recommended for all to use for forms, email sign ups, etc.

Actify Social
Kanada
Mer än 2 år användning av appen
Vital Apps svarade 14 juni 2023

Dear,
Thank you for sharing your experience with the module and our team! I am happy to hear that we were able to assist you efficiently. Whenever you require assistance, feel free to always contact us.

17 augusti 2022

How can we contact customer service for an issue we are having? We look over the place to contact you

Zip Quicker
USA
Ungefär 2 år användning av appen
Vital Apps svarade 17 augusti 2022

Good morning,

Thanks for using our app. I have just made a quick check from our system and see that you already created the contact form successfully from our app. But I don't see it anywhere on your website, maybe you have not added the shortcode to your website. Do you need any assistance from us?

To contact our support, you can click on the "Help" icon from the vertical sidebar inside the app, an online chatbox will appear, see my screenshot https://i.imgur.com/amyxTnG.png or you can email us via contact@etssoft.net

We're always ready to support you, just contact us whenever you need

Best regards,

2 februari 2023

The 'Help' button contact form in the Admin Panel of the app does not send and the Contact Us page on your website is down. Is support still available for this app because I am having issues loading messages.

Perma Blend
USA
Ungefär 2 år användning av appen
Vital Apps svarade 3 februari 2023

Hi,
I'm so sorry for the late response.
And thanks for your review, yes, it was the technical/server issue so you could not contact us. Now it's solved, you can click on the "Help" button to send the message and we will support you immediately when we get your message

19 september 2023

I am trying to contact support and help button on App does not work and support forms are not submitted when I press submit. We are not able to get forms in email when someone fill lead form on our website and want to fix it ASAP.

Is there any other way to contact support, I am really disappointed.

Branditt_Canada
Kanada
Mer än ett år användning av appen
Vital Apps svarade 3 oktober 2023

Hi,
Thank you for using our app. It was the technical/server issue so you could not contact us. Now the contact system is working properly, you can click on the "Help" button to send the message and we will support you immediately when we get your message

27 september 2023

There's no one to contact to solve the problem.

Hiseeu
Kina
Mer än ett år användning av appen
Vital Apps svarade 3 oktober 2023

Hi,
Upon checking the support history, we didn't receive any of your support request since 2022, could you please click on the Help button inside the app, and send us the message? We'll response immediately when we get your message. Thank you

28 februari 2022

Excellent app for product contact form. I use it for my shopify store. Works great and easy to manage.

foralltastes.lv
Lettland
Mer än ett år användning av appen
Vital Apps svarade 2 mars 2022

Hello,
Thank you so much for your review. Yes, we do our best to keep the app as much easy as possible but still have enough feature to manage the form :)

I wish you have a successful business

Have a great day

9 november 2021

This app was great for making multiple contact forms on my website. Customer service was also very helpful. Would recommend!

Plants Grow Here
Australien
Mer än ett år användning av appen
Vital Apps svarade 9 november 2021

That's an awesome review. Thank you so much. If you need any further assistance, feel free to contact us anytime.

Have a great day!

22 augusti 2023

I would recommend this app. I had a couple o challenges but they were helpful and sorted the issue for me. Very patient

THE CUSHION ACCESSORY CO.
Australien
Ungefär ett år användning av appen
Vital Apps svarade 25 augusti 2023

Thank you so much for the awesome review! I really appreciate you taking the time to share your experience with us.
Please feel free to contact us if you need further help!

13 mars 2023

Great app, it does what it promises and it's straightforward to use. Customer support was excellent :) Thank you!

TARTA GELATINA
Spanien
12 månader användning av appen
Vital Apps svarade 14 mars 2023

Thank you so much for the awesome review! I really appreciate you taking the time to share your experience with us.
Please feel free to contact us if you need further help!

17 december 2021

The form is easy and fun to set up. They provide great templates. When I had a question, they responded immediately. Only form I will use for my Shopify clients!

Sweet Frock Clothing
USA
10 månader användning av appen
Vital Apps svarade 19 december 2021

Thanks for your great review. We wish you have a successful business. Fell free to contact us any time if you have question in the future

Have a great day