ESC ‑ Contact Form Builder

Contact Forms gives you total control over your store’s forms. It’s packed with useful features to help you understand your visitors and communicate with them in meaningful ways.

Unlimited forms and simple implementation

Build as many contact forms as you like and embed them anywhere on your store. Use the auto-installer with live editor to preview forms on your site, or copy the code snippet and paste it where you want the form to appear. Forms will automatically inherit your theme’s CSS to blend seamlessly into your store, and we don't use iFrames.

Build completely custom forms

Create contact forms exactly as you want! Choose text fields, text boxes, file uploads, dropdowns, checkboxes and radio buttons. Our form designer lets you change colors for a bespoke look.

• Add text and images anywhere in your form
• Make any fields required (with friendly and intelligent error messages)
• Choose your button text
• Incorporate Dynamic Conditions on your forms - for example, hide the 'phone number' field if a customer selects 'email' as the preferred method of contact
• Send visitors to any page after they submit their response

Live form editor and preview area

Customize and preview contact forms on any page to test and make sure they’re perfect before putting them live.

Multiple recipients

• Send different forms to different email addresses; send each form to multiple email addresses

Autoresponder

• Build a custom autoresponder for each form: set the ‘from’ name and subject line
• Add a title, subtitle and text
• Customize your autoresponder with logo and image
• Preview your autoresponder for easy editing
• Provide great customer service: responses delivered to your inbox instantly!

Track user journeys and understand customers

Meaningful context around visitor inquiries: form submissions come with a report on the 10 pages visited before they submitted their response, and account details if logged in. Analytics reports provide response details from the past day, week or month.

Easily access all form responses directly in the app

Receive SMS notifications whenever a form is filled in

Robust spam and bot protection

Custom Contact Forms uses multiple spam protection techniques so you don't have to sift through responses from bots, including the option to add ‘Google Recaptcha’ on forms.