CS Shield: Form Protection

Your customer service team shouldn't have to face harassment, threats, or abuse just to do their job

CS Shield intercepts every contact form submission on your store, runs it through AI analysis, and delivers a cleaned-up version to your inbox with profanity censored, hostile tone flagged, and legal or harm threats highlighted before anyone reads them.

• Automatically censors profane and violent language before it reaches your team
• Flags hostile messages, legal threats, and spam so your team can prioritise
• Works with your existing contact form — no new pages or customer-facing changes
• Sends shielded emails directly to your support inbox
• Tracks sentiment trends in your Shopify admin dashboard