T Lab ‑ AI‑sprogoversættelse

The best translation app after testing. In my opinion better then all the other translation apps out there. Very user friendly and great import export feature.

I use this app for my translations and although it is was a bit tricky for me to get used to since I have never worked with this format before, the support team is amazing ! So it definitely makes it worth while. Would recommend. And do not hesitate to write them for help if you have questions.

Except for the limitation of Shopify on 5 additional languages for normal plans, this app is just amazing. I love the reasonable price and the accuracy of auto-translation feature (It could be up to 90%). The support could not be better if you meet Max. Things to improve: 1. Among thousands of resources, I could not find the ones which are not translated. It should have a filter to view non-translated resources quicker. 2. Each time I save translation, the app comes back to the default page, not keep in the current page. 3. There is no refresh function in the translation page. I have to choose another resource type and come back for the app to load new changes from the shop platform. 4. I could not search across all resource types. 5. The search function only applies on original texts, not on translated texts.

We had some problems to publish the languages but the support team was quick to help and even send us a tutorial video.

Ottima app e prezzo competitivo. Servizio clienti puntualissimo e risolutivo!
Se non riesci a risolvere con le loro indicazioni, intervengono direttamente previa autorizzazione. Consigliata!

This app is just awesome and the best thing about it is the customer service their reply is very fast and helpful. Highly recommend it!

Best app on Shopify to translate your store to any language. It makes it possible to translate your content word-to-word in an easy-to-use, simple UI. You can make corrections in AI translations if there are any mistakes. The team is very supportive and responds quickly. Going to use it forever!

Apps work very well.
Good customer service and support to fix little tweaks !
Good pricing !
Recommend the app

The app itself is easy to install and easy to use. I've tested other translation apps. And Translation Lab is just as good - even better. It has all the essential and plays well with Shopify because it's native. Nice find. Also, the guys at Sherpa Design are super responsive, helpful and efficient. I had some questions concerning the language switcher, and got an answer almost instantly! By far the best experience I ever had. Thanks Milen.

I would like to write an evaluation for the customer service representative, Lina, who assisted me in solving my issue excellently.

I recently had a problem with the Application and contacted the customer service department for assistance. Lina was the representative who handled my case, and I must say that she provided exceptional service.

Firstly, Lina was very patient and attentive to my concerns. She listened carefully to my issue and asked relevant questions to fully understand the situation. She also took the time to explain the steps she was taking to resolve the problem, which helped me feel reassured that it was being taken care of.

Furthermore, Lina was very knowledgeable and competent in her role. She was able to quickly identify the root cause of the issue and provided me with a solution that was both effective and efficient. She also followed up with me to ensure that everything was resolved to my satisfaction.

Overall, I am extremely satisfied with the service provided by Lina. She demonstrated excellent customer service skills, and her professionalism and dedication to resolving my issue were truly impressive. I would highly recommend her to anyone in need of assistance with their products or services.