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The app has attended to all our language needs on our store and we have had an excellent experience with customer support!
I used this app to help to add a new language to my store. I had no issue at all to set up everything. I also translated my own part I wanted to. Very genuine one! Well done guys!
Helped me a lot! all apps were translating on spot taking 3 seconds on each page, this app does it all in few seconds! very quick support too
Great App. And even better... the support. Super fast, super friendly and straightforward!! I highly recommend that team!
The best app to translate content from third party apps. Also great customer service. I can tell this after testing other apps that were very bad like Transcy or Translate My Store.
The app works great and the customer support was really fast and really helpful with ideas on how to implement a customization!
Great app, the staff can even help me delete the deprecated code of another app that I already abandoned, I even want to give 6 stars
The app works pretty well together with the new native Shopify multi language capabilities. No changes in the theme files are required. Automated translation quality is very good and pricing is very fair as there is an option to purchase one time translation credits. Support was very helpful and answered promptly.
The app works great from english to greek ! Thank you for all your help.
Manage to translate check out and more.
Note you need to pay to have your content translated automatically - I would probably have needed to pay 30€ to have my website translated into 1 other language, so I decided to uninstall the app. The translation is made using google translate, it wasn't bad.
Also note if you make changes to your original text, the translation will not update automatically.
The app designers are helpful and very reactive.
Hi Ushas,
Thank you for your review!
Translation Lab uses the Google natural language recognition AI to automatically translate your store. This AI costs $10 per 500K characters. We charge $9.99 per 300K, which means that our margin is $4. Out of the $9.99 Shopify take $2 so our margin is reduced to $2.
Given the bills we pay to AWS for our computing resources and our development team salaries I hope it is clear that the automatic translations cannot be provided for free or for less that they cost right now because even now we are paying out of our own pockets to have the app do what it does.
When you go to the Translate page in the app you have a Scan button which will process the information in your store and provide you with an estimate of how many characters you need to translate your store and thus what the cost will be. I do think that $30 is a pretty good price for having your whole store translated.
Regarding having your content changes translated automatically, we have not implemented this on purpose. We prefer for the store owner to know exactly how many characters are needed and what the cost will be before they hit the Translate button instead of all this happening behind the scenes and charges being applied to the store.
I hope this information is useful to anyone using the app.