Avis (1 268)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
Modifié le 23 août 2024

Update to my previous comment - they have contacted us and we've worked together to understand the functionality and how AI integrates into the process. I am pleased to report that the issue has been completely resolved to our satisfaction.

We are currently very happy with the app and appreciate the support provided in resolving our concerns. Thank you for your attentive and effective service.

Old Comment;

It has failed to translate even a single language, which is a crucial functionality that the app should provide. This problem is impacting our ability to operate effectively in different markets.

Could you please investigate this issue urgently and provide a resolution or a suitable workaround? We rely on this feature for our operations and need it to function properly.

UFOHEATERS
États-Unis
2 mois d’utilisation de l’application
27 août 2024

Big thanks to the development team and the product owner of this app! I am completely satisfied with it. I tested 5 different apps, and this one is my favorite: it has a user-friendly interface, all the features I wanted, and a very responsive support team, i recommend !

Your eShop
France
12 jours d’utilisation de l’application
Modifié le 23 juillet 2024

Terrible text translation in the last month/two. Before was much better. App cant translate easy texts.
Thank you for solving the problem.

MOOP MARKET
Lettonie
Plus de 3 ans d’utilisation de l’application
Sherpas Design a répondu 19 juillet 2024

We're very sorry to hear about your recent experience with our app.
We've tried to reach you in various ways but haven't had any luck.
As a valued long-time customer, you know our translations are usually top-notch.
Please reply to our emails or call us back directly so we can investigate and resolve the issues you're facing!

Thank you for your understanding,
TLab Team

12 août 2024

Nice and easy to use, thanks also for the Support in the app, this helps so much.

Uhren2000
Allemagne
23 jours d’utilisation de l’application
31 juillet 2024

Der Suport ist super schnell und hat alle Fragen direkt beantwortet und Probleme gelöst. Besser geht es nicht;-)

NEO/CRAFT
Allemagne
2 mois d’utilisation de l’application
28 septembre 2024

So far the support team has been really helpful and available to answer my questions. Really good point

Sweet Birth
France
Environ 21 heures d’utilisation de l’application
5 juillet 2024

Klappt alles wunderbar, besonders der Support. Für uns die beste Übersetzungs-App, bei der man sehr leicht auch eigene Korrekturen machen kann. Das ist besonders hilfreich, wenn die KI Produktnamen nicht richtig kennt - und das ist ja dann sehr peinlich, wenn man etwas in einer anderen Sprache verkaufen will, aber der Produktname ist falsch...
Nutze die App nun seit 1.5 Jahren in 4 Sprachen - besser geht`s nicht. TOP!

Swiss Chocolate World
Suisse
Presque 2 ans d’utilisation de l’application
12 juillet 2024

Great customer support

BEEBIRD
Turquie
8 mois d’utilisation de l’application
14 octobre 2024

Amazing Support! 2 Minutes waiting and already got the problem solved. And that only with the free Plan. I am really astonished! Strongly recommend this app to everyone. It has everything you need!

Healaflex
Autriche
Environ 4 heures d’utilisation de l’application
2 juillet 2024

Very good app, clean page design, very convenient . Customer support is also great!

Amovibe EU
R.A.S. chinoise de Hong Kong
10 mois d’utilisation de l’application