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Buena aplicación, teniendo en cuenta que no existen las traducciones perfectas de ninguna aplicación, esta traduce muy aproximado, bastante exacto, luego sólo hay que corregir detalles, algo que no se debe obviar con ninguna.
Servicio al cliente excelente, gente muy amable y muy profesional.
Es una muy buena aplicación. Good application, taking into account that there are no perfect translations of any application, it translates very approximately, quite accurate, then you only have to correct details, something that should not be ignored with any.
Excellent customer service, very friendly and very professional people.
It is a very good application.
I'm revising my rating because after the fact you informed me that the problem didn't come from you but from Shopify, I found that 2 weeks to inform me was too long. You should have warned all users of your app about the problem with Shopify. I could have understood and might have stayed. Too bad this lack of information on your part.
L'APP è stupenda, noi la usiamo in maniera non automatica, le traduzioni sono molto precise pur partendo dall'italiano verso l'inglese. Che dire, veramente la consiglio perchè rende tutto più semplice. Frank
The app is really helpful to translate! the support team especially is highly responsive and goes the extra mile in order to help solve any issues regarding the app. Special mention to Dimitar who helped solve an issue by making a video tutorial, especially for our brand. Thanks a lot. much appreciated!
Great customer service! I asked for support regarding traslation of my website. Lina was fantastic as she told me exactly what to do in a super professional way and sent me all the links necessary.
I used this app to help me translate my website. It is really useful. I also needed help and contacted the customer service that was really excelent and solved imediatly the problem.
Perfect!! Lina and Max helped me to solve a problem that I had, and now the website is working perfectly in several languages.
Raul Anta
First of all, we would like to congratulate the Sherpas Team for all the great work on this app. Secondly, here is our review : Positives :
So far, so good. -The app is able to translate 99.9% of the content correctly , as we can tell. There are some really small parts/words where the app misses the meaning of a phrase but that's fine with us as we can easily adjust the translations manually. Nevertheless, the app translates most of the text very accurately. Most of the time, we don't even have to intervene manually. -The UI is very simple and makes the experience headache-free. -The translation time is quitte fast, and we love the fact that we can just leave the page once we launch the "auto-translate" feature. The notification by email is a big plus ! This helps us know when to come back and check if everything is well-translated. Negatives :
None so far, really. Things that we would love to see in this app :
1) Have the option to let the app auto-translate new changes on specific time. For example, the app could check daily at a specific time ( ex: midnight) for changes. If it detects changes, then auto-translate by itself. Once finished, send an email notification that an auto-translation took place the x date at y time. If it could tell some more info as to where the translation took place (ex : products) that would be a great plus. You could ask me why this option would be so important... Well, there have been times where we would forget to translate new content on our eshop so new content would stay untranslated for some days before we would have noticed. Having this option would resolve that. 2) Have an exclusion list of words or phrases that we don't want to be translated. This would be really helpful for brand names or other specific words that we don't want to be translated.
I used the app to translate my websites into several languages. It is very easy to use and the support from Max was spot on.
great customer support! You normally get a reply in 24 hours. Very useful for translating shopify supported websites.