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It's a pretty good app, the only thing is it can't pick up on all the fields that I need translating more specifically the custom tabs i have on my products...
Sadly, I need to edit our review and lower the stars. The interaction with the app could be better, especially when managing many languages. We would add terms to the glossary that won't translate and some custom translations that won't work. Judge.me translations have been pending for months, and they have yet to implement a bulk solution, so you will need to translate review per review each time for each language.
Adding new products or modifications will not be automatically translated, so you'll need to run everything again manually each time, which is time-consuming. This solution is too demanding and time-consuming, rather than being a set-and-forget approach, which is what the app leads you to believe with its AI capabilities.
Support, while responsive during weekdays, is not available on weekends. So, any issues you encounter, you must wait until next week.