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Have contacted them several times. They have best support team I have ever seen :) And translations are pretty good!
Thanks!
This app is the best Translation app at this moment, there is no better language app at this moment. I've try them all and this overal is my favorite. Unfortunately there was no support for my theme, but after I told them, they integrate temporary code change to my theme and not it worked flawless with my website. They service is amazing, very fast response and professional.
In meanwhile they will fix it for all populair themes, I love it. The bigger famous themes already have theme-header options.
Some things I like to see and will definetly make this app the best:
- Flag removal turn on and off functionality
- Total (language selector ) turn of and on, but force only web-browse language detection.
- Menu option (mobile) on / off function or choose between header or mobile menu.
Overall this app is the best one for Translation, with the great service. It deserve 5 rating. Love it.
Translation lab works fine. The importing and exporting is a nice feature and it was by far the most user friendly app out there that we tried. The fact that it natively works in Shopify and doesn't require us to go to different site/platform is great! We were having an issue with our checkout not being translated. After submitting a review about the app here we were phoned up by Translation Lab support to resolve the issue in a matter of minutes. They are resolving our issue, probably caused by another app hijacking the checkout button.
This team is the best I've experienced so far in the Shopify app store. They continue to improve features seamlessly with Shopify's base themes. Even without a standard theme the app works great. And if it doesn't, they have a great support team that solved my problems better than my theme's support. Keep up the good work!
Ottima app, sempilce da comprendere e molto veloce da gestire, ma prima di tutto: assistenza fantastica e molto efficente. Grazie !!!!!
This is an amazing app and they truly offer great customer service. I highly recommend!
thanks a lot for the costumer help of this app. Dimitar is amaizing, he took good care of us. 5 stars is not even enough. thanks again
Great translation app and amazing support via email. Easy set up and easy to use. Yet, customer support is fast and reliable may you have a question. I'd recommend hands down.
Amazing support from the guys, I can only recommend them. It works perfect, and help you to create a multilingual site.
Most helpful customer service, solved everything I asked for and went above and beyond to help me. 5/5