Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its accurate translations and customization options, which help maintain brand voice in different languages. It's valued for translating both content and currency, making it ideal for international e-commerce. The app's seamless integration with Shopify stores, affordability, and ability to translate Metafields from third-party apps without slowing down store performance are also praised. Many commend the customer support for its responsiveness and expertise.

January 18, 2024

I give 5 stars because the developers do try their best, the customer service is fast, kind, patient and helpful and the Pros, which are that the app works generally beautifully as far as I can tell and it's reasonably priced.

But not everything is peachy and rosy, the Cons mostly revolve around Judge.me, this may be more the fault of Judge.me than T Lab, but as it may.. reviews have to be manually updated PER LANGUAGE every time you receive new ones, and just as bad, if you use "review grouping" in Judge.me as I do, the system is going to multiply however few reviews you have into thousands, meaning that translating only around 350 shop-wide reviews ends up taking around 20 hours, per language.

Still, I tried quite a few of the most popular translation apps before this one, and this one so far balances price, quality and usability the best. I'm staying :)

Abysm Internal
Canada
About 1 month using the app
March 22, 2024

I'm starting to use T-lab and needed help from T-Lab support for several questions I had. Todor helped me and provided all answer to my questions, very helpful! Very good support!

Billimay
Belgium
About 1 month using the app
February 7, 2024

Loving T lab since the day I downloaded it. Intuitive and very helpful customer support.

SQUID window textiles
Belgium
Over 2 years using the app
March 14, 2024

Their customer support is the best among the other app developers, hands down. Whatever problem we had they answered pretty soon, and helped as much as they could. They even checked the codes of our theme, even tho it is not their task. A big thank you to Dimitri and all the others at the team! :)

Club Shoes Relics
Spain
16 days using the app
February 20, 2024

Extremely good app. For the support, I won't have room to fit all the praise. They really solved a very complicated problem that Shopify did not want to deal with at all, even though the problem, as in most cases, was with them. In short, I will say for everyone who has a problem with part of the translation of their theme (because of the small base of languages supported by Shopify 32.) This is your App and team of developers and support. Special thanks to Dimitar and his colleagues from the development and programming department.

bvseductive
Bulgaria
4 days using the app
December 26, 2023

T Lab is an exceptionally user-friendly translation app for Shopify stores, and it stands out as the best option in terms of performance and affordability. With T Lab, I can easily translate everything visible on my store's front page.

The support team at T Lab is highly dedicated and responsive. Even on Christmas day, Dimitar (the name displayed on the chat widget) was working diligently with me to resolve a media translation issue. I am truly impressed with the T Lab team and extend my best wishes to Dimitar.

Unihertz
Hong Kong SAR
Almost 2 years using the app
April 3, 2024

They are really good partners. They are very good at solving problems and helping. I definitely recommend

VARY FITS
Germany
Over 1 year using the app
December 28, 2023

Among all translation apps, this is the best! The others had some bugs or other problems. Here too - everything works perfectly and the app is regularly updated now.

Also, I had a small problem (which was my fault most likely). They made specially for me a step by step video on how to solve it.

Stablela
United Kingdom
6 months using the app
February 6, 2024

I have tried several apps for translations. This one is by far the best one. It's intuitive, has a fair price and does what it promises to do.

Gisela Mayer/ Mayer Hair
Germany
7 days using the app
February 23, 2024

Awesome, quick replies, very helpful, super useful app as well

Aesthetic Acres
Canada
About 1 month using the app