Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its accurate translations and customization options, which help maintain brand voice in different languages. It's valued for translating both content and currency, making it ideal for international e-commerce. The app's seamless integration with Shopify stores, affordability, and ability to translate Metafields from third-party apps without slowing down store performance are also praised. Many commend the customer support for its responsiveness and expertise.

January 28, 2020

Highly recommend this translation app. It's easy to use, customer service is really helpful. I would stick with this app for my multi language store.

Zian.la
United States
Almost 2 years using the app
Edited February 12, 2020

The theme made such an effort and spent hours fixing an issue in my store which didn't even origin from the app. They solved a translation issue no-one else was able to solve and I was finally able to go ahead and launch my store. THANK YOU so much Translation Lab.

nordicsimply
Denmark
Almost 2 years using the app
November 20, 2020

There were a few minor issues I contacted their support about and they helped me with those very quickly! :) Best support!

KS-Geoenergi
Finland
Almost 2 years using the app
Edited February 13, 2021

Very Easy to use and to handle. Support was really quick and very helpful! The automatic translations work surprisingly excellent!

Thermo-Handschuhe.de
Germany
Almost 2 years using the app
October 5, 2022

Fikk hjelp med det jeg trengte da jeg satt fast. Også veldig fin å bruke i oversettelse fra engelsk til norsk.

Penthoops
Norway
Almost 2 years using the app
January 18, 2021

I tried almost any other translation app (paid plan & free) available until today. They are all confusing, disappointing or full of embarrassing errors. Translation Lab saved my business for free! Support team is super helpful and fast. They even went further than their responsibility by helping me a couple of times. Thanks you all! :D

eGarderoben
Sweden
Almost 2 years using the app
Edited May 2, 2022

Have used this app for one of our partner stores and it's probably the most comprehensive one we have found. It deals with basic translations, with more complex situations (like dual language product descriptions), SEO, theme setup and all work great. Also, the switcher including the currency converter is a big plus. Support was great, have helped us adding new custom functionality so all in all we highly recommend this app!
We are very happy with the app and the features available to us. A very big thank you goes to the team behind the app (and I am looking at Max, Lina, Todor in particular) for helping us customize the app to suit our needs and for guiding us with its personalization. Definitely would recommend it!

savin'skin
Romania
Almost 2 years using the app
August 5, 2021

Translation Lab is the perfect app for me. I was looking for an app with which I could do the translations manually. This is very easy with translation lab. I couldn't find some texts straight away. I contacted Translation lab by email and received an answer only a short time later. Within less than 2 hours my problem was solved. Max sent me a video with step-by-step instructions that I could use to solve my problem. I also appreciate the fact that I don't have to pay any monthly fees. I use the free version and can buy new credits to translate more texts if needed. Perfect for me.

Petit Mai
Switzerland
Almost 2 years using the app
June 21, 2021

Great customer service and got to the answer of all my problems really quickly. Highly recommend for this app!

HIDDEN GEN
Hong Kong SAR
Almost 2 years using the app
June 1, 2021

User friendly and very useful to make the translation in different languages. I recommend it strongly!

URATECH SWISS
Switzerland
Almost 2 years using the app