Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its accurate translations and customization options, which help maintain brand voice in different languages. It's valued for translating both content and currency, making it ideal for international e-commerce. The app's seamless integration with Shopify stores, affordability, and ability to translate Metafields from third-party apps without slowing down store performance are also praised. Many commend the customer support for its responsiveness and expertise.

January 11, 2022

Great app for translation - does everything we need to perfection - nice and easy (unlike most other translations apps).
But the best thing is there awesome support :) I had done something wrong in Shopify, and they helped me and fixed the issue within 15 min - super service and support :) Thanks.

Pilgrim B2C
Denmark
Over 1 year using the app
Edited November 19, 2021

In my opinion, most translation apps are overpriced, except fro Translation Lab. I have used them for a couple of years now and, even though the initial job is a bit more manual, the performance of the App is excellent. Also, their customer service is 10/10, which for me is sometimes worth more than the app itself!

Lulo Organic Skincare
Canada
Over 1 year using the app
December 5, 2022

Great translation tool for my small site with 2 languages, with most of the website text straightforward and easy to find in the app. Really excellent customer service to help with the not-straightforward items. Would definitely recommend.

Basis Nuts
Denmark
Over 1 year using the app
February 3, 2021

very professional and fast contact within 10 minutes response problem resolved within an hour and we all know how important it is as an internet retailer not to be offline for too long thx Peps

papillon-putter
Austria
Over 1 year using the app
November 4, 2022

Ik ben heel blij met deze vertaal app! Als native Duitse kan ik het resultaat goed beoordelen en het merendeel klopt en scheelt me erg veel werk en geld. Ook het zoeken op een product of pagina werkt prima, als je slechts een paar wijzigingen in je website hebt aangebracht. Dikke pluim!

Pranina.com
Netherlands
Over 1 year using the app
June 16, 2022

i like the custom support, really fast and handy. They reply in max 1 hour. It's really helpful and resolve evry problems u have

niuxe.com
Italy
Over 1 year using the app
May 24, 2021

The app is easy to use and customer support is most helpful! I would definitely recommend Translation Lab.

LOULU ET TU
Lithuania
Over 1 year using the app
August 5, 2022

Absolutely the best APP ever used for translation.
Not to mention real time almost 5-star customer support!
Can't recommend enough! Go for it...

mad-in-italy
Italy
Over 1 year using the app
Edited August 14, 2020

Very good and easy to use app ! You can translate in automatically mode or manually and the Support Service is very efficiency. I recommend !

Sweet Banana Riders
Portugal
Over 1 year using the app
September 7, 2022

Hello, I've been using T Lab on our site for 18 months and it works great. I had to move to Shopify OS2 and it required some tweaks: support was great (stellar in fact) and made some changes for both our desktop and our mobile menu. Congrats to the whole team, looking forward to adding languages ;)

Meatomania
France
Over 1 year using the app