Reviews (1,268)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual translation capabilities, essential for global audience outreach. They praise its user-friendly interface, high-quality translations, and responsive customer support. The app offers extensive customization options, seamless Shopify integration, and does not compromise site performance. It is considered cost-effective and continuously updated with new features to meet the latest e-commerce trends.

January 12, 2022

Great app with a really fast support.
Eaven if the issue is not easy to solve, they keep calm, check and solve the issue.
Thank you very much for the support!

dadu.ch
Switzerland
Almost 2 years using the app
December 4, 2020

Amazing support, answer after 10min of emailing them ! Thank you for your time. We will use this application on our website.

cqk.paris
France
Almost 2 years using the app
June 16, 2022

Something bother me for a few days. I have a good experience on live talking, it's very helpful. Thank you for your helping.

GOLDEN BOOKS CENTER
United States
Almost 2 years using the app
November 4, 2021

Very nice App, easy to use and work very good. I translated from German into Italian and English and it worked very well.

AT-Markt
Germany
Almost 2 years using the app
May 13, 2021

This app is very useful for translating my store. The support team is very responsive and friendly. Highly recommend!

Enchanted Flowers
Hong Kong SAR
Almost 2 years using the app
October 6, 2020

It was very easy to translate the page. In the beginning I had to get used to the set -up. But once I understood that it was easy. I asked the help desk twice questions and got quickly responses to solve the problem I encountered.

kuvalight
Netherlands
Almost 2 years using the app
April 1, 2020

They helped us a lot in implementing the translation. Great service, I recommend translation lab for sure !

CALABRUNE
France
Almost 2 years using the app
Edited February 26, 2021

I am using this app to translate my store from English to French. I like how it adds a feature to my website whereby the language changes automatically based on the browser's default language. However, there is a huge drawback to this feature. For example, if the default language of the customer's browser is English but the customer prefers to view the site in French they are unable to do so. If the customer attempts to manually change the language to French using the language selector dropdown the app automatically redirects them back to the English site. I like the auto-translate feature of this app and am finding it to be more accurate than others on the market. I also like the user-friendliness of this app. Finally, I like the fact that it installs natively on Shopify without modifying the theme code. If the issue with the automatic language selection can be resolved I would give this app 5 stars. UPDATE: The team at Sherpas Design resolved the issue - turns out it was due to conflicting code on my theme, so it was no fault of the app. 5 stars from me!

Gears Canada
Canada
Almost 2 years using the app
August 27, 2020

We use Translation Lab on our site and we are very happy with it!
The support responds quickly and has always been able to help us.

Lemaire-EU
France
Over 1 year using the app
May 2, 2022

Outstanding customer service and great, easy to use app. App works great and is easy to understand.

SUPPEAL
Germany
Over 1 year using the app