Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its accurate translations and customization options, which help maintain brand voice in different languages. It's valued for translating both content and currency, making it ideal for international e-commerce. The app's seamless integration with Shopify stores, affordability, and ability to translate Metafields from third-party apps without slowing down store performance are also praised. Many commend the customer support for its responsiveness and expertise.

October 25, 2021

We use Translation Lab in two of our stores and we have been loving the experience. The app works well and navigation gets even more intuitive with every update. The team has demonstrated some of the best customer service on Shopify with fast replies and timely solutions.

nana-nana EAST
United States
About 1 year using the app
November 26, 2020

Great App, easy and friendly to work. The customer service is fast and very professional. I strongly recommend it.

Fashionworks
United States
About 1 year using the app
October 4, 2022

Brilliant, although I use the free version, the support team helped me immediately when my translations were suddenly all gone. We must have made a mistake when updating the store with the new theme update and lost the translation. Without your help I would have been lost! THANK YOU!

FEHH
Switzerland
About 1 year using the app
Edited September 28, 2021

I used this app over a year, and everything is fine so far, but this app suddenly not work today for all collections & products translation, anyone have this issue today? Received the feedback from this app developer with a hour, thank you for your quick response, and hopefully Shopify will follow up this issue ASAP. Thank you.

Crown Hour
Hong Kong SAR
About 1 year using the app
Sherpas Design replied September 28, 2021

Hi Michelle,

Please note that a regression was introduced by Shopify overnight which broke the surfacing of the translations for all four-letter locale languages like zh-tw for example. We have been in touch with the Shopify devs and they have promised to provide a fix for this asap.

We will let you know when this is done. Also, our app has been updated to notify all users of this problem.

May 18, 2022

Service d'assistance réactif et opérationnel, très important lorsque vous décidez d'installer une application.

LowcostMobile
France
About 1 year using the app
October 20, 2020

Very useful app, it does what it says and they have an excellent support team in case you have any problem.

EKALI
Poland
About 1 year using the app
April 7, 2021

I am using this app to translate the store into our own language. Doing so I've made some stupid mistake that duplicated the language and had some SEO issues that I didn't know how to resolve. So I contacted the support and they resolved it within an hour or so. I am thankful and happy. :) Thank you Translation Lab team! :) Also, I haven't found any other free app that would allow me fully translate the store. I highly recommend it.

Tiskarna idej
Slovenia
About 1 year using the app
February 6, 2023

总结:操作简洁,方便,功能很实用,推荐!

四个套餐可供选择,收费合理,免费版对于小卖家来说完全够用,批量修改版本也很实惠,需要使用币种换算的功能,除了免费版,其他都有,很良心,还具备AI智能翻译功能。

TRYFUN
Singapore
About 1 year using the app
March 21, 2021

We use this App for such a long time now and we can absolutely recommend it. Great App and an amazing Service! Thanks!

Pablo & Capone
Germany
About 1 year using the app
October 2, 2020

Great app and quick and efficient support. Had a 404 problem but they advised me eventhough it was a Shopify settings problem.

Ambassador1867
Denmark
About 1 year using the app