Reviews (1,268)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual translation capabilities, essential for global audience outreach. They praise its user-friendly interface, high-quality translations, and responsive customer support. The app offers extensive customization options, seamless Shopify integration, and does not compromise site performance. It is considered cost-effective and continuously updated with new features to meet the latest e-commerce trends.

September 16, 2022

First of all, we would like to congratulate the Sherpas Team for all the great work on this app. Secondly, here is our review : Positives :
So far, so good. -The app is able to translate 99.9% of the content correctly , as we can tell. There are some really small parts/words where the app misses the meaning of a phrase but that's fine with us as we can easily adjust the translations manually. Nevertheless, the app translates most of the text very accurately. Most of the time, we don't even have to intervene manually. -The UI is very simple and makes the experience headache-free. -The translation time is quitte fast, and we love the fact that we can just leave the page once we launch the "auto-translate" feature. The notification by email is a big plus ! This helps us know when to come back and check if everything is well-translated. Negatives :
None so far, really. Things that we would love to see in this app :
1) Have the option to let the app auto-translate new changes on specific time. For example, the app could check daily at a specific time ( ex: midnight) for changes. If it detects changes, then auto-translate by itself. Once finished, send an email notification that an auto-translation took place the x date at y time. If it could tell some more info as to where the translation took place (ex : products) that would be a great plus. You could ask me why this option would be so important... Well, there have been times where we would forget to translate new content on our eshop so new content would stay untranslated for some days before we would have noticed. Having this option would resolve that. 2) Have an exclusion list of words or phrases that we don't want to be translated. This would be really helpful for brand names or other specific words that we don't want to be translated.

Swaff Company
Belgium
Over 1 year using the app
June 23, 2021

I used the app to translate my websites into several languages. It is very easy to use and the support from Max was spot on.

PPJoe Pop Protectors
United Kingdom
Over 1 year using the app
July 21, 2022

great customer support! You normally get a reply in 24 hours. Very useful for translating shopify supported websites.

En Papiers Europe
Spain
Over 1 year using the app
August 4, 2022

The best translation app we have used so far.
Once you understood the principle, its super easy to translate parts of your website manually or automatically. Additionally the support is amazing. Haven't had such a great service in a long time (including support from their front end developers, for some custom integration). We are very happy to have decided for this app, after having tested others before.
I can therefore highly recommend TLab

CYCLITE
Germany
Over 1 year using the app
June 2, 2022

Great app with even better support! This is the best translation app out there. Best prices, best translation options, perfect integration. And a unique option of translating third party app text.

De Moestuinwinkel
Netherlands
Over 1 year using the app
June 6, 2022

I really enjoy using this app, there are so many options and tools. I would recommend it to anybody who needs a multi-language web store. The support is fantastic, and always ready to help you.

zanatula.rs
Serbia
Over 1 year using the app
Edited December 9, 2021

This app makes translation of our website quick and easy, and support is very helpful and quick to reply!

Sigberg Audio
Norway
Over 1 year using the app
October 12, 2021

I really like this Shopify App. I had a problem with Debut Theme and the theme helped me! Customer Service fast and precise!

Golevy
Italy
Over 1 year using the app
Edited July 2, 2021

Customer service is always quick and very helpful! Great app as well. Although the search for new texts to translate can be quite long since you have to scroll through all your older texts, I still recommend it. It's seamlessly integrated in Shopify so it doesn't make weird overlay "jumps" when you switch languages and the team is super helpful! +++++

Fairy Positron
Belgium
Over 1 year using the app
August 31, 2021

O serviço de suporte desta app é incrível, o Max foi incansável e muito rápido na resposta. Recomendo.

Cantaloupe Studio
Portugal
Over 1 year using the app