Reviews (1,268)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual translation capabilities, essential for global audience outreach. They praise its user-friendly interface, high-quality translations, and responsive customer support. The app offers extensive customization options, seamless Shopify integration, and does not compromise site performance. It is considered cost-effective and continuously updated with new features to meet the latest e-commerce trends.

Edited June 2, 2021

Easy to use and does exactly what is suppose to do. Needed help to fix a bug at checkout and they fixed it for me. Would be nice to be able to jump from first page to last when looking for something.

Espace Meuble
Canada
8 months using the app
Edited February 19, 2021

FANTASTIC SERVICE!! The team at Sherpas Design helped me a lot by implementing a custom solution. They were really helpful and nice to communicate with. Can totally recommend working with them and their software!
Update: Today, I had the pleasure of getting in contact with the customer support once more and I was blown away by how quickly, easily and kindly my problem was solved!! I had picked my brains for hours before trying to find a solution, and Max solved it for me in minutes! Thanks again, lovely to work with you guys, keep up the good work!

Youth United Apparel
Germany
8 months using the app
May 4, 2022

Veeeeeery eeeeeeeeasy to use and veeeeeeeery helpful support Thank you very much. There was a problem with translation switcher and i could solve it with the support team in few minutes

EL HAMUN
Germany
8 months using the app
December 15, 2021

First of all, customer service is great! Prompt, courteous and helpful. App works great even though you have to tweak here and there but that's expected. Unlike most other apps that charges a monthly fee that becomes monthly expenses, Translation Lab charges by the words translated for you, so only a one-time fee. Of course, they have upgraded service as well, which I will consider once the volume picks up but for now, as a starter, it's the best option.

RainNest
United States
8 months using the app
November 28, 2020

Great app for translating with a free plan available. Also, the support is super quick and helpful!

SurfPerna
Croatia
8 months using the app
May 20, 2020

Very easy to use and great customer service by Todor! Highly recommended. Auto translation tool also works great.

ShangHigh
Germany
8 months using the app
February 3, 2021

Very good very good service, happy with everything

Chute
United Kingdom
8 months using the app
February 10, 2022

The application runs very smoothly and saves a lot of work. I used it for 4 languages. Great customer support, highly recommended!

fink.store
Poland
8 months using the app
January 29, 2021

We have this app since the beginning and we are very happy with it. The support is excellent, fast and very friendly. They helped us with so many issues in no time, we could not be more happy.

Palmar Swimwear
Switzerland
8 months using the app
Edited April 6, 2022

Translation Lab are an excellent company who provided us support in two major instances when we needed them the most. Metin, in particular was exceptional in accommodating our requests to ask Sherpas Design to directly upload translations files for us into Shopify where we were facing challenges with large volumes that we needed to upload! They were very quick to respond to our questions and provide solutions. Highly Recommend!

Belstaff Germany
Germany
8 months using the app