Reviews (1,268)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual translation capabilities, essential for global audience outreach. They praise its user-friendly interface, high-quality translations, and responsive customer support. The app offers extensive customization options, seamless Shopify integration, and does not compromise site performance. It is considered cost-effective and continuously updated with new features to meet the latest e-commerce trends.

October 6, 2020

Very Helpful and excellent customer support. Would recommend it to anyone looking for a multi translated store.

EYELAY
Spain
3 months using the app
February 13, 2020

The app is easy to use and the customer support is very good. I had some issues translating certain pieces of my homepage, but figured it out with the help of the support team.

Curafyt
Belgium
3 months using the app
May 9, 2021

Metin's support is the best! i had some issues with translating footer, but he solved all of it. Much love and thanks <3

Blue Ocean Ecom LLC
United States
3 months using the app
December 21, 2020

Short review: Simply awesome, The best customer support ever. Long review: Let's start from my background, I was used to WordPress where I have to pay a yearly plan for WPML while this is entirely free to use. it has all the options you can imagine and I did not have any problem with the Debut theme. When I noticed the email templates wouldn't show up in the app I contacted the developers on Sunday and I got the answer the same day which resolved my issue. that was such a great surprise. It was pretty easy to translate the Email Templates with the AI auto translator (I'm translating from English to Italian) compared to other apps that require the use of liquid to localize them. The AI Auto-Translator is a very practical feature. the business model they are using is simply genius. One could just use this app for free and translate everything by himself, but there could be people like me who don't have time to translate everything manually.
it doesn't even cost that much if you need some extra translation credits. In conclusion, I think there should be more apps like this in the Shopify App Store. I had a very good experience.

FreeInk
Italy
3 months using the app
Edited October 14, 2020

We had a nice template and needed a customized language switch to match the design. Max was fast and responsive to update a new language switch using current template layout. Many thanks for great service!

Synergy Medical Supply Corporate Account
Hong Kong SAR
3 months using the app
November 30, 2020

We are based in Japan and used this app to have our store in English and Japanese. The access is easy and smooth (needs a bit of searching, but overview is great and someone who used it for the first time will find it easy to navigate through). Whenever I need help with something, the support team gets it fixed very fast and the customer support is fantastic! Thank you so much!

MAOTA
Japan
3 months using the app
October 27, 2021

The team at translation lab were fantastic in helping us go live with over 100,000 translations. Metin and Melin in particular worked relentlessly over weekends in their own time to help push our translations through. To say they went above and beyond would be the understatement of the year! Thank you very much and would highly recommend the app and the very engaging team!!!!

Belstaff Europe
Germany
3 months using the app
October 19, 2022

Estuve mirando varias opciones de apps de traducción y creo que por ahora para mí es la mejor. Pero desde luego lo mejor sin duda es su equipo de soporte. Un 10 para ellos. Responden super rápido y te ayudan en todo lo que pueden. Los he molestado varias veces con cosillas que no conseguía hacer y siempre me han ayudado de forma muy amable. Aún hay algunas cosas que no me van, como la traducción de imágenes, que es una cosa que me encanta que tenga la app y que me viene genial para mi tienda pero que en mi caso no parece funcionar, de todas formas no es algo prioritario en mi caso y me han dicho que están trabajando en saber que pasa, así que espero que pronto pueda usar esta función. Gracias por vuestra ayuda, equipo!

By Inma
Spain
3 months using the app
November 10, 2020

wow! Super support. They helped me in 1 minute from my email. Very satisfied. The app works efficiently and very useful

Manolita.it
Italy
3 months using the app
April 26, 2021

I used this app from start. Then decided to change theme an had some probs with translations publishing. Support was fast, clear and pro.

cdholikas
Lithuania
3 months using the app