Contlo ‑ Marketing & Helpdesk

Stopped working all of a sudden. Without any prior notification or information. my data is not accessible to me even. Seems more like a data stealing company.

Overall an affordable omnichannel, where you get every marketing channel that can be beneficial for you as per current market demands under one umbrella. The customer support team/tech team is always there for you 24*7 to get the features as per your requirement. Highly recommended for the firms/startups looking forward to gain an entry in the markets during their initial phase.

Very Easy to use . Nice product I recommend it. Ui is very good . easy to create campaigns. Over all very good

This app is not recommended at all for the following major issues:
1- App functionality: suddenly, they stop the service and you can't use it, even if you buy credit within the app, it will not work until they enabled it from their side

2- Onboarding: it's not friendly and you have to call their support (which will talk later about)

3- Support: they will not provide proper you support until you purchase priority support, they were not transparent about that from begging or in their terms.

4- Reports: not accurate at all.

5- Shopify fields: they don't support all important fields like order total amount.

6- Features are not working: automation features is not working at all!

7- they required $100 per month on external meeting for WhatsApp support.