Contlo ‑ Marketing & Helpdesk

Hi Team,
We have not been using the app since early November however, we got billed for it. We request you to provide us a refund in the current billing as we have not used the app at all.

In starting this app was good there was account manager to solve all the queries but now they have just normal support which replies in 3 to 4 days. There are lot of bugs which can give your business a huge loss so stay away from this app.

Horrendous Client Support. Good Product coupled with Absolutely Poor levels of service and support.

Think twice before implementing because transition of any CRM takes lot of other efforts. Once you are IN, transition will be a pain anyways.

We've been using Contlo for over a year now and it has been a great marketing tool for us. Their customer support is very responsive whenever we have any issues and they have pretty good set of features in built so we dont have to juggle too many apps. Very useful and definitely delivers a good ROI.

Contlo help in actual to increase retention they have experienced team member that look up to your account and guide what to do

We use Contlo extensively for our customer retention strategies. The platform is easy to navigate, offers integration with a lot of applications and support multiple channels of communication. Contlo team is always there to extend support and help.

Wonderful app and support team. All the functionalities that you require in a marketing app are there. Additionally, the team was very prompt in responding to our custom requests and the pricing is also reasonable. Highly recommend!

Using contlo since 1.5 years now. Their Support team is great and helpful. We can do may things with the application. Its interface is also user friendly. Great tool for Marketing.

1. Great Sales team to begin with, the demo, legalities were hassle free, kudos to Nikhil and his team.
2. Easy onboarding, the team ensures the process and training is smooth.
3. The team especially does the heavy lifting during the initial days which really helps a brand to focus on strategising what has to be leveraged in terms of journeys, campaigns etc.
4. Kudos to Jithin, Suraj, Merlin, Ankit and Chandni for providing great strategies and improve our sales from existing customers

Loved the experience of working with Contlo. We've been associated with them more than 2 years and the best thing Contlo is that the dashboard is easy to use and understand. And it's a versatile platform.