Overall rating
3
Counts per rating level
  • 75% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 20% of ratings are 1 stars
October 28, 2023

It used to be my favourite Shopify app, and I recommend this to anyone I know. Just like others here, I lost all my reviews; the app is just gone, with no access to my assets. Why didn't you warn users the app would be taken down to export our reviews?! Great that Contlo wants to go into the email marketing space, but what happened to our reviews is just horrible!

Carreau Diamond Painting
United Kingdom
Over 1 year using the app
October 12, 2023

I have no access to any of my reviews.. So much hard work now gone.

Crafti Kraf
Canada
Over 1 year using the app
August 15, 2023

Please respond, we need access to our reviews! A huge amount of hard work has gone into collecting our reviews and we no longer have access. Please please just export them to us

Hairy Pony
Australia
Almost 2 years using the app
August 3, 2023

I have been using this app since I launched my store. I had been so good. But suddenly all my reviews from store disappeared and unable to login to app. It says error like unsupported. Please help

Ar Raheem Islamic Arts
Australia
Over 1 year using the app
December 21, 2021

This app is so easy to use and integrate and the support team is really amazing and replies very fast.

beautybite.ro
Romania
About 2 years using the app
Contlo Inc replied June 17, 2022

Hi, there!

Maggie here from Contlo. Thank you for taking out your quality time to let us know about your experience with our Reviews App, we truly appreciate it!

September 16, 2021

Excellent customer service, courteous and prompt. When I encountered technical difficulties, they were able to respond and resolve the problems quickly. Thank you,

Karine Sirois - Artiste peintre
Canada
Almost 2 years using the app
Contlo Inc replied June 17, 2022

Hi there, We are always happy to help our loyal customers. Thanks for choosing your journey with Contlo. Cheers!

August 18, 2021

I love this app, it's easy to use. The Customer Service of Contlo is so nice, they help me solve all problems as soon as possible. Highly Recommended!!!

CATISM™
China
Almost 2 years using the app
Contlo Inc replied June 17, 2022

Hi there, we thank you for spending time writing this for us. Our Team is always active to provide the best possible assistance to our loyal customers. Thanks for choosing Contlo. Cheers!

September 20, 2021

GREAT PRODUCT, SUPER EASY TO USE, AND HAVE ALL THE FEATURES IN ONE PLACE.. I HOPE THEY CAN ADD "FILTER REVIEW BY PRODUCT OPTION"

RealDeal Stores
United States
Over 1 year using the app
September 7, 2021

Five star customer and technical service! I had trouble with my start-up but they took the reigns and everything was quickly remedied and has worked great since! Highly recommend!

Chris Thompson Bags
United States
Over 1 year using the app
Contlo Inc replied June 17, 2022

Hey! It was a pleasure for our Tech team to assist you. Thanks for giving us a chance and staying with Contlo. Cheers!

August 31, 2022

Highly Recommend. It has all of the features you'd expect from a review app, such as customization and the ability to import/export reviews from Amazon....
The support is extremely helpful and prompt!
The app is simple to use and above all, it is free.
I also like how the reviews are displayed and It's simple to add new reviews.

daymart
United Kingdom
Over 1 year using the app