整体评分
4
每个评分等级的数量
  • 74% 的评分是 5 星
  • 10% 的评分是 4 星
  • 4% 的评分是 3 星
  • 5% 的评分是 2 星
  • 7% 的评分是 1 星
2023年4月28日

Hallo liebe Contrado team, ich habe schon ein Paar Produkte als Muster bestellt und das Qualität finde ich wirklich hervorragend (bisschen zu teuer) so ist schwierig zum verkaufen.
Habt ihr nicht gedacht vielleicht auch noch echt leder Sneakers zum anbieten? Aber sonst ich bin sehr zufrieden, die Lieferung ist mega schnell! Happy Weekend!

B.E.Youniq
奥地利
1年多 人在使用应用
2023年2月12日

Fast shipping. but I order a pair of glasses just to see the quality. good quality but come with errors not a good job. plus I send a email and never got a reply and been like two weeks. so not a good customer service.

MALCA BRAND
美国
1年多 人在使用应用
Contrado已回复 2023年2月13日

Thank you for your review. A member of the team will get back to you asap. We looked and couldn't find an email from your registered email address so let us try and solve this with you now. I hope we will find a way to make it all better for you. In the meantime have a beautiful start of the week.

2021年10月18日

I'm about to launch my store in November, using the Contrado app. Deepa (and sometimes the IT team also) at Contrado has been helping me patiently through my many email queries since I started building the store in May – so, so helpful. The customer service has been excellent. I look forward to seeing how the customer journey and customer reviews for the Contrado products go once I've launched...I'll review again after that! In the meantime, I can confirm that my experience with Contrado has been fab.

Neonimo
英国
24天 人在使用应用
2021年9月13日

We are just really getting started with Contrado but so far are impressed.
While there are some additional features, such as front-end customization, that we would like to see for our own business, it is noticeable that Contrado continually looks to improve and we expect we will see those features in the future.
The app itself is easy to use, the quality of products is very high, and the service is friendly, fast and responsive. We have had some issues due to our changing base languages but the team has helped sort those out. Special call-out to Deepa and the support team here - Deepa noticed that we were having some problems and reached out to us before we even contacted the helpdesk, and helped get it fixed very quickly.
Looking forward to continuing to work with Contrado and certainly recommend them.

UNISSOGRAFF™LONDON
英国
大约1年 人在使用应用
Contrado已回复 2021年9月20日

Thank you so much for your review, and for noticing we try to improve as much as we can all the time. Thanks for noticing Deepa who is indeed very committed and really keen on such improvements too :).

编辑时间:2022年10月2日

I want to love this app... but my designs are not loading. What a shame. I want to reach out, but the chat option is not even showing up.
Update: Thank you for reaching out to me. It took longer than I needed, unfortunately. I hope there are fewer issues in the future.

BLEMER VXW
美国
12个月 人在使用应用
Contrado已回复 2022年9月28日

Hi Blemer, thank you for your review. Let us look into this for you. Glitches can always happen though you can always contact us also using our contact form (if the Chat is closed the icon won't show for example. We can easily be contacted on our website too https://www.contrado.com/contact but we will reach out tomorrow asap anwyays, just telling you if you ever need help, also keep in mind our email address shopify@contrado.com. Our team is really dedicated and eager to help :)

编辑时间:2022年9月29日

UPDATE: My experience with the app and customer support has been very good overall. However, I had a strange issue with a pair of shoes that I ordered. The size of the shoe was marked as 39 but was very tight on a person who is normally a 38. The size chart indicated a foot size in cm which was incorrect. Contrado did not accept this. So I now have a pair of Summer shoes that doesn’t fit my model (I was planning to photograph them in situ). Rather disappointed. But as I mentioned overall Contrado offer a lot of support for app users. I have many years of experience using content management systems and this is a very good quality system. Product description text is automatically spell and grammar checked. Image quality is auto-checked as well. The printed product is stunning. I ordered a test mug. The colours were beautiful - really deep, almost like wet ink (not obviously not wet!!). Fabric is amazing as well. I ordered a pattern of beige tones on silk and it looked like gold : ) An apron with an enlarged image came out really well too - and you get an image quality warning if you enlarge too much.
Some features take a while to find - for example you can set a limit on options for the customer - your design may work best on a small mug and not on a large mug and you can control this.
Support is very good. TIP - check the FAQs (which are comprehensive) and if those don't cover your question, use the live chat icon which can be found on the homepage.

ShimmyShim
英国
12个月 人在使用应用
Contrado已回复 2022年7月19日

Thank you for such a lovely and thorough review of our products (fabrics, aprons, etc) , pod app and services. Thank you for mentioning the description auto checks. It sounds so simple but it required a lot of IT development work in the background. I will make sure to forward your comments to the support team as well, they will be thrilled with it :)

2021年12月3日

We are happy with Contrado customer service. No complaints here. :-) All the questions we have, have been answered quickly and satisfactorily

Niadira
英国
19天 人在使用应用
Contrado已回复 2021年12月6日

Thank you Niadira, it means a lot :). All the best this Christmas and we are there for you whenever you need.

2021年1月7日

Excellent service and very helpful. products, on the whole, are good, there are some that should be changed to a higher quality but other than that its 4 star.

OurCol Design
英国
10个月 人在使用应用
Contrado已回复 2021年1月22日

Thank you for your review. It means the world to us. I would love to hear more from you as well in regards to the product improvements you mentioned. A member of our team will get back in touch very soon. Also do contact us at shopify@contrado.com if you ever need anyting related to Shopify or if you feel we could improve our offering and we will see what we can do.

2022年8月24日

I was looking for a print on demand provider that offered a more varied selection of products to work with. When I found Contrado it was ideal for most of what I wanted to create. As well as the product selection their design app was well designed and easy to use. When I did run into a few things that I needed help with their support staff was excellent as well which was refreshing. I would definitely recommend those wanting to create products consider Contrado ... you'll be pleasantly surprised! Ira Zoot -iZoot.com

iZoot
美国
15天 人在使用应用
Contrado已回复 2022年9月5日

Thank you for your review Ira. It truly means a lot. I am glad our 470+ products allows you to offer a wider selection to your customers. I have also forwarded your comments to the support team. Do reach out if you ever need anything. Thank you again for such lovely words.

2021年10月8日

The relationship with Contrado it's so good, excellent. I'm in contact with them often and I receive a reply and good explanations of my questions always. Long-life to this service !!! Thanks for all !!!

adverbiodelugar-sitio
西班牙
15天 人在使用应用
Contrado已回复 2021年10月11日

Thank you so much :). I will make sure to tell the team, they will be thrilled about your feedback. Have a lovely week.