Contrado: Print on Demand

The best customer support I've ever received from a company. Initially, I struggled to set up the app correctly with Shopify, and there were a some technical issues/glitches – but Mitul from customer support addressed and resolved every single problem. He not only spent over an hour on each issue but also actively made changes to the system to improve the ordering process.

What I really appreciate about Contrado is their selection of high-quality, natural fabrics like silk and linen, along with printed packaging. This clearly sets them apart from other providers. I hope they add viscose soon.

We have been very pleased with Contrado’s support, particularly the help provided by Mitul. He took the time to investigate a Shopify fulfilment issue where shipping confirmation emails were not being triggered for customers.

Working with Shopify support, he identified a small case-sensitivity problem in the integration and arranged for it to be corrected. Communication was consistent throughout, and the issue was taken seriously until a proper solution was found.

This fix may also help other Contrado users who have experienced the same shipment-notification problem. We greatly appreciate the persistence, technical support and personal service.

Jónsson & Jensson

I have been working with Contrado to supply my online store and cannot recommend them enough. Their product range is extensive, and the handmade quality of the items is absolutely beautiful—my customers love it.

What really sets them apart is their customer support. Mitul and the engineering team have been fantastic, going above and beyond to help me navigate and smooth out complex multi-platform integrations between WooCommerce, Shopify, and Contrado. Their turnaround times and communication are excellent. If you are looking for a reliable, high-quality print-on-demand partner, Contrado is definitely the best choice.